How To Dispute An Expedia Transaction And Get A Refund
Expedia is a website that finds and presents discounts to travelers who are looking to save money on vacation expenses. Founded by Microsoft in 1996, the company has gone on to buy out competitors such as Vrbo, Travelocity, and Orbitz. Expedia is one of the most popular travel sites and has been seen by over 48 million visitors in 2022.
Though if you’re looking to get your money back on a reservation you got from Expedia, what happens? aRefund.com can give you some solutions. Read our guide to find out more!
Can You Get A Refund On Expedia?
Generally, if you book a reservation on Expedia, you need to use Expedia to cancel the reservation. However, whether you’re eligible for a refund depends on the company that your reservation is from. If you’ve just recently booked a reservation on Expedia, you’re almost guaranteed a refund if you cancel right now. But if time goes on since you continue holding the reservation, a refund might not be likely, even if you can still cancel. Furthermore, you might have to pay a cancellation fee just to cancel the reservation.
Expedia Refund Terms
From airfares to lodging, many travelers pay for all kinds of reservations that have varying refund policies. Expedia will allow you to cancel reservations of most kinds on the website, but it’s up in the air if the company will honor a refund for expenses like event tickets and car rentals.
Here are basic refund policies for each type of service sold on Expedia:
| Purchase | You Must Cancel… |
| Flight Tickets | Up to 24 hours after the purchase date. |
| Hotel Reservations | More than 48 hours before the check-in time. |
| Cruise Reservations | Varies by cruise line. |
| Car Rental | Varies by deal. |
| Event Tickets | Varies by venue or host. |
| Vacation Packages | Varies by hotel and airline policies. |
The 24-hour grace period is standard with most American airline companies. This means if you booked your flight yesterday at 5:00 PM, you have until today at 5:00 PM to cancel to be deemed eligible for refund.
When it comes to hotel reservations, it’s much more lenient than air fares. But to get a refund, it has to be 48 hours or more away from check-in time. So if today’s Monday, and your reservation for your check-in is this Thursday, you can cancel now and be eligible for a money-back guarantee.
How To Cancel A Flight On Expedia
You can cancel air fare tickets managed by Expedia without having to send an email or pick up the phone.
Canceling an Expedia-managed flight works like this:
- Visit Expedia.com.
- Log in to your account.
- Click on your name at the upper-right corner of the screen, then click on “My Trips”.
- Locate your flight reservation and click on it.
- Click on “Manage Booking”.
- Click on Cancel Flight.”
Some plane tickets aren’t subject to refunds. If you cancel, however, you might have the option to receive a credit instead of a refund. Credits allow you to book a future flight without having to pay for it, aside from the difference in price from the original reservation.
Canceling Hotels On Expedia
Canceling a hotel reservation works similarly to canceling a flight on Expedia. Simply sign into your Expedia account on the website and go to the “My Trips” option on the drop-down menu in the top-right corner of the screen.
Find your hotel booking on this page and you should have the option to either edit or cancel your reservation.
Expedia won’t charge you for booking changes, but the hotel may notify you of any:
- Refund terms
- Credit terms
- Cancelation fees
- Change fees
- Expenses for added guests
These are all dependent on your changes as well as the hotel’s policies on changes, refunds, and cancellations.
How To Get Help With aRefund.com
If Expedia won’t do anything about your refund request, your next option is aRefund.com! With aRefund.com, we’ll communicate with your bank to review your case without the intervention of Expedia or any other company.
aRefund.com has a quick 4-step process that can be completed in the next half hour:
- Sign up for an account on aRefund.com.
- Tell us why you want a refund for your Expedia purchase.
- We’ll write up a professional letter to your bank, with an included chargeback code for processing your refund.
- We’ll send the letter to your bank for review.
And there you go! If your bank approves your case, you’ll get a notification in your email inbox that states your funds will return to your bank account in 3 to 5 business days.
How Can I Check To See If My Transactions Are Refundable?
It can be hard to hunt down information on each company’s cancellation policies. It can also be confusing when airlines and rental car companies offer both refundable and non-refundable reservations.
However, Expedia makes it easy for you to find out if you can refund a payment. To do this, log into your Expedia account and go to the “My Trips” option. Look at your itinerary to see the policies of your tickets or reservation. You can also find out if you’ll be subject to fees when you cancel or make a change.
About Expedia Customer Support
There are many ways you can reach out to Expedia customer service if you’re looking to cancel a reservation or request a refund.
- Phone - Call 1 (800) 319-4834 and wait for a representative to pick up.
- X - Visit https://twitter.com/ExpediaHelp and send a direct message.
- Instagram - Visit https://www.instagram.com/expedia/?hl=en and send a direct message.
- Facebook - Visit https://www.facebook.com/expedia/ and send a direct message.
- Live chat - Visit https://www.expedia.com/helpcenter/ and click the white “Help” button.
As of this writing, there’s no email address for Expedia customer service. While there are several Expedia phone numbers floating around online, the company has confirmed their current number recently on X.
Can I See Updates To My Expedia Refund?
You can easily track your refund status on the official Expedia website. To get assistance, visit any Expedia Help Center page. Wait about 10 seconds for a “Help” button to appear on the lower-right corner of the page. Clicking it will open the Expedia Virtual Agent. Here, you can ask for updates on an Expedia refund. You can get updates any time you need them, even late at night. You may first need to sign in for the agent to help you.
Effortless Expedia Refunds With aRefund.com
Whether you’re in need of a chargeback on Expedia, Nintendo, or McAfee, no chargeback is too big or small for aRefund.com to help manage. We’ve helped customers get their money back from many transactions, and dealing with corporations that have mysterious refund policies isn’t new territory for us.
Explore our website to find out how we can request refunds from all kinds of companies.
Frequently Asked Questions (FAQs)
What’s The Fastest Way To Contact Expedia?
The fastest way to get a hold of Expedia customer service is to start a live chat on the company website. Go to the Expedia Help Center and watch for a “Help” button to appear. While a virtual assistant will address you, you can easily ask for a human representative.
What Are Expedia’s Customer Service Hours?
According to an Expedia press release, the company runs customer service 24 hours a day, 7 days a week. Feel free to contact customer service at any time to cancel or make changes to your reservation.
What’s Expedia’s Phone Number?
American customers can contact Expedia customer service at 1 (800) 319-4834. For customers outside of America, you can call +1 (404) 728-8787.
What Are Some Of The Best Alternatives To Expedia?
While Booking.com is centered around just hotels and vacation homes, the selection of places to stay will be noticeably larger than Expedia. Furthermore, there are likely no booking or cancellation fees for rooms or homes you reserve.
Looking for a vacation overseas? You might want to try Agoda. A study has shown that Agoda will often have the lowest rates for hotels in Asia and the Middle East over ⅓ of the time.
Hotwire is another travel site that’s been around for decades. This site offers transparent pricing for plane tickets, hotel rooms, rental cars, and bundles. If flights or stays come with alarming hidden fees, you’ll know before you have the chance to book.
How Long Does It Take To Get My Money Back From Expedia?
Expedia states that it can take up to 48 hours to receive refunds on hotel rooms, car rentals, and events. However, hotels will usually have a different refund timeline.
Air fare tickets will take longer to get refunded — up to 12 weeks. Though this is normal for airlines, plane ticket refunds usually go through a much longer process, especially when you use a third-party site like Expedia.
