How To Get A Refund From Netflix

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The NO.1 Hack To Get Money Back From Netflix

Netflix is the world’s most popular streaming service. There are currently over 18,000 things to watch, which include movies, shows, and specials. Netflix also features over 60 video games to play.

But if you’re burned out from binging, you’re probably wondering if you can get money back if you cancel. Let guide you through Netflix’s refund terms and the company’s customer service department.

Does Netflix Accept Refunds?

Netflix does not offer refunds in most scenarios. As stated on the company’s Terms Of Use page, no refunds are given to subscribers who want to cancel.

While some sites state that Netflix refunds customers for the remainder of their billing cycle after they cancel, these reports are incorrect. After canceling, users still have access to their subscriptions until the billing cycle ends.

Reasons To Get A Refund On Netflix

The most likely refunds that Netflix grants include unauthorized purchases or duplicate transactions.

For example, if you experience a hiccup while purchasing your Netflix subscription, two or more payments might appear on your bank or credit card statement. You could be paying double despite Netflix only recognizing one subscription. If this happens, get in touch with Netflix to sort this out.

Netflix won’t grant refunds for the following scenarios:

  • You only used the subscription to watch one movie.
  • You didn’t like the content you were watching.
  • You couldn’t find a movie or show you were looking for.
  • You were annoyed by the egregious ads that interrupted your streaming sessions.
  • You accidentally purchased a subscription plan.
  • Netflix experiences slowdowns or technical difficulties.

About Netflix Subscription Tiers

Throughout Netflix’s history, the company introduced new plans and discontinued older ones.

Netflix currently has 3 subscription tiers: Standard, Standard with Ads, and Premium. If you’re thinking about getting a more affordable tier from Netflix, here’s a rundown of each tier and its history:

Netflix PlanYear IntroducedIntroductory PriceCurrent Price
Standard (with Ads)2022$6.99 per month$6.99 per month
Standard2011$7.99 per month$15.49 per month
Premium2013$11.99 per month$22.99 per month

With ads, companies pay Netflix to air these ads during streams, which explains the option to pay half than the Standard Plan today. The Standard and Premium plans to date feature ad-free streaming, so you can watch content without any commercial breaks.

The $6.99 plan is the most affordable plan since 2008 when the company offered a $5-per-month plan to users to watch only 2 hours of content a month.

How To Live Chat With Netflix

If you’re looking for a quick way to contact Netflix’s customer service, you can do this easily with your phone. Here’s what you’ll need to do:

  1. Open the Netflix mobile app.
  2. Log in with your email address and password.
  3. Tap on “More” in the main menu.
  4. Tap on “Account”.
  5. Tap on “Help Center”.
  6. Tap on “Start Live Chat”.

You’ll have a text conversation with a Netflix staff member right on your phone.

Other Ways To Contact Netflix

There are many other ways to contact Netflix’s customer service. For one, visit this link to launch a web chat client so you can start a chat on your desktop rather than on your phone.

To call Netflix, dial 1 (844) 505-2993. You’ll be placed on hold until a representative is available to speak with you.

Unfortunately, there’s no way to contact Netflix customer service through email or on social media at the moment. The company has abandoned its customer service account on X and active accounts used today are simply for marketing upcoming content. The company also doesn’t list any email address for answering customer questions.’s 4-Step Refund Process

If Netflix denies your subscription refund, you can turn to for another chance at a chargeback. We'll work with your bank, who will figure out what to do with your unwanted transaction. works like this:

  1. You sign up for an account on our website or mobile app.
  2. You tell us your Netflix story and why you deserve your money back.
  3. We write up a professional letter and include a special reason code to make your refund possible.
  4. Your bank will review your letter and make a decision on your case.

It’s effective, and your bank makes a decision in just a few days. If your bank gives you a favorable outcome, a representative should notify you by email and state it will take up to 5 business days to process your refund.

What Are Netflix’s Customer Service Hours

Netflix currently doesn’t post its customer service hours. The company encourages users to contact customer service at any time, indicating that the team operates 24 hours a day and 7 days a week. Whenever you need help with Netflix, give the company a call.

Can I Get A Netflix Refund If I Never Used The App?

Netflix will not grant refunds if you’ve never used the app, website, or watched one video. If you accidentally subscribe to Netflix or forget to cancel when the time comes to renew, the company might not grant your refund. You’re welcome to plead your case to the company’s customer service. Picks Up Where Corporations Leave Off

With, you can request a refund for all kinds of purchases, no matter how strict corporations are with giving customers money back! You can get refunds from Netflix, McDonald’s, Disney, and more.

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Frequently Asked Questions (FAQs)

Can I Download Netflix Content?

Netflix will only allow users to download movies and shows for offline viewing on certain devices such as phones, tablets, and Windows computers. Click here to see how to download content legally from Netflix.

How Long Does It Take To Receive A Netflix Refund?

If granted, it can take around 3 to 5 business days to receive a refund from Netflix. The company will return your funds back to the original payment method.

Can I Get A Netflix Refund Through Apple?

As of this writing, getting a refund on Netflix through Apple isn’t possible. According to this page, Apple no longer handles billing for Netflix subscriptions done on the App Store. So while users have been able to process Apple refunds in the past, it’s not the case today.

Can I Get A Netflix Refund Through PayPal?

If you pay for Netflix using PayPal, you can open a dispute with the PayPal Resolution Center. With the PayPal Resolution Center, a PayPal handler reviews your case and determines if you can get a refund based on the information you and Netflix present. This isn’t a guarantee that you’ll get your money back, as PayPal will look carefully at Netflix’s Terms Of Use. If Netflix has stepped out of bounds with their terms, a refund can be likely.

What Percent Of Content Is Exclusive To Netflix?

55% of the content that US subscribers can stream on the platform consists of Netflix Originals and other content that can only be found on the platform.