The Easy Way To Dispute An Apple App Store Transaction And Get A Refund

Apple has been a pioneer in the consumer electronics industry for decades, endlessly rivaling Microsoft to be the biggest tech company on Earth. With over a billion iPhones and tens of millions of Apple computers in the hands of consumers, each Apple customer has access to additional services that cost extra. These include Apple Music, AppleCare+, and iCloud+.

But are you regretting a recent Apple subscription purchase? Would you like to find out how to get a refund? Not to worry, as aRefund.com can show you what you can do to ask for a refund and a “Plan-B” option in the event Apple declines.

Can You Get A Refund On Apple Subscriptions?

While Apple offers many subscriptions for services, not many of them are eligible for refunds. Here is a definitive list of Apple Services customers frequently want refunds for:

AppleCare is the only Apple-branded service where refunds are a true certainty. You can get a full refund if you’ve recently subscribed, but haven’t yet used the program. A pro-rated refund will be issued if you have used the program.

How Do I Initiate An Apple Service Refund?

Apple has a self-service refund program available to users so that they can start the refund process without sending an email or waiting on the phone. Apple keeps track of every transaction in your account, from services for your iMac to App Store app purchases. With a few clicks, you can find out for yourself if your purchases can be refunded, and you have the means to request a refund immediately.

Here’s what you’ll need to do to look for a refund:

1. Visit this link: https://reportaproblem.apple.com/?s=15
2. Sign in, if necessary.
3. Click on the drop-down menu and select “Request a refund”.
4. Select the transaction you want a refund for by clicking the “Submit” button.
5. Wait for Apple to email you regarding the next steps.

You should see a list of all your purchases you’ve made on your Apple account on the Report a Problem page. If the purchase disappears when you select “Request a refund”, that means you can’t get refunded for that purchase.

Can I Contact Apple Customer Support?

If you feel you’re entitled to a refund on an Apple subscription, but can’t seem to get one on the Request a Refund page, you can alternatively contact Apple customer support on your own.

Here’s how to get in touch with a specialist at Apple:

1. Visit this link: https://getsupport.apple.com/?caller=ikb
2. Type “representative” in the text box and press the Enter key.
3. Scroll down the page and you’ll see 2 contact options: “Chat” or “Call”. Choose the one you prefer.

Chat will open up a chat window so you can get a hold of a representative over the computer as soon as possible. Call gives you the option to call customer service right now or schedule a time for customer service to call you.

Even if your Apple subscription was purchased or renewed by accident, there’s no guarantee the Apple representative will grant your refund request.

How To Call Apple Customer Support

Apple’s customer service phone number is 1 (800) 275-2273 in the United States and Canada. Agents are available on weekdays from 8:00 AM to 9:00 PM EST. On weekends, availability is extended to 11:00 PM EST. Click here for a list of international customer service phone numbers. When you call, make sure you provide your email address that’s tied to your Apple account. You may need to wait a little while on the phone before an agent is available to assist you.

Why Use aRefund.com To Dispute An Apple Transaction

Tried multiple ways to get a refund from Apple? aRefund.com can be of assistance! We can contact your bank on your behalf and see if it can initiate a chargeback, which reverses the transaction.

Here’s what aRefund.com entails:

• Professional AI writing: We’ll write your letter using our AI wizard in addition to your feedback on Apple and your current situation.
• Automatic chargeback code lookup: We’ll instantly find the right reason code necessary for the chargeback to take place, saving you plenty of time.
• Remote deployment: Send your letter any place and any time without getting in your car. We’ll take care of the mailing and postage for you!

We’ll let you know the verdict after your bank has read your letter. If favorable, you should get your money back in your bank account in up to 5 business days.

Apple Chargeback Risks

There are risks that come with getting a chargeback from your bank regarding an Apple transaction. What typically happens is that Apple will disable the service in question and/or will block your credit card from obtaining any more chargebacks.

If this happens, you’ll have to sort things out with Apple customer service, and the agent will likely warn you to not do it again. This likely isn’t anything too serious, but it’s what you should expect when you take measures to reverse a transaction. If you file multiple chargebacks, Apple may disable your account and the odds of getting it restored are unlikely.

How Much Time Do I Have To Request An Apple Subscription Refund From The Date Of Purchase?

It’s uncertain how much time you have to request a refund for an Apple subscription after you’ve purchased it. As of this writing, Apple hasn’t made these terms known to the public.

For Apple products, however, the grace period for returns, regardless of store or circumstances involved, is 14 days after you’ve received the item. While not a viable point of reference, it’s reasonable to get a refund on an eligible Apple service subscription within the first 2 weeks.

Can I Get A Refund On Apple App Store Purchases?

Many transactions from the Apple App Store should be eligible for refunds as long as they have been purchased recently. These transactions can include:

• Apps or programs

• Subscriptions
• Add-on content

You can start a refund by visiting the Request a Refund page. While you can also contact the app developer, Apple will likely still be in possession of your funds you used towards the content, and thus, will be able to handle your refund faster.

Can I Get Free Trials For Apple Subscriptions?

Certain services, such as Apple Arcade and Apple TV+ offer free trials for 1 week or 1 month long. Other services, such as iCloud, don’t have any free trials available. With the case of iCloud, the service includes a free tier that consists of 5 GBs in storage. For free trials, after the trial period is over, Apple starts a regular billing cycle and the account is immediately charged. To prevent getting charged, you’ll have to cancel the trial at least 24 hours before the trial is up.

Effortless Apple Subscription Refunds With aRefund.com

If Apple or another company is nickel and diming you behind your back, you can take action with aRefund.com. It’s easy to simply generate a chargeback request form right from our mobile app or your favorite web browser.

Register your aRefund.com account today, and take a look at our other guides for getting refunds from other companies and brands.

Frequently Asked Questions (FAQs)

Can I Contact Apple Customer Service On Social Media?

While Apple has social media accounts on Facebook and Instagram, the company has a dedicated customer support channel on X. To send the channel a message, click the envelope button. The account can’t handle customer inquiries through public posts or threads.

Can I Get A Refund From An Apple Gift Card?

Apple gift cards are non-refundable and cannot be redeemable for cash. If you’ve purchased an Apple gift card from a third-party retailer, refer to their policies on gift cards to see if you can get a refund.

How Can I Check The Status Of An Apple Subscription Refund?

To see updates on Apple refunds, you can visit this link. Log in and from the drop-down menu, choose “Check Status of Claims”. Apple states that it may take 30 days for refunds to appear on your bank statement.

How Can I Dispute Apple Card Transactions?

For Apple Card purchases, you can dispute a purchase by referring to the Wallet app on your iPhone. From there, tap on “Apple Card”, followed by “Latest Transactions”. Tap on the transaction once again, then tap on “Report an Issue”. More details can be found at this link. You’ll be guided through to chatting with a representative that can help you in real-time.

Can I Get A Refund For Apple Music And TV Shows?

Standalone content such as music tracks, movies, and TV shows can be refunded so long as they've been recently purchased on an Apple storefront. However, the content must not be played, otherwise, you won’t be able to get a refund. For for instance, if you’ve purchased an episode of The Miniaturist, but only watched the first 5 minutes before you decide you want a refund, Apple won’t grant you the refund. If the content won’t play or doesn’t play as intended, you can contact Apple Customer support, and an agent should be able to assist you further, with a refund being a likely option.