How To Get A Refund From FuboTV

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The Easiest Way To Get A FuboTV Refund

FuboTV (alternatively known as Fubo) is a live TV streaming platform that rivals the likes of Spectrum, Verizon Fios, and Xfinity, offering live network and local programming to TV enthusiasts. Each core package of FuboTV offers over 185 channels, unlimited DVR, and up to 10 simultaneous screens and devices at a time. Fubo’s customer base has been increasing each quarter, with a record high of 1.6 million active subscribers at the end of 2023.

Though are you looking to switch from Fubo? Does the service leave a lot to be desired? There’s a way you can get your money back, courtesy of Read onward to find out everything there is to know about FuboTV’s refund policy.

Can You Get A FuboTV Refund?

By conditional means, FuboTV doesn’t issue refunds for subscriptions. On the Terms and Conditions page, the company gives a brief, but reasonable explanation, which is once you subscribe, the whole billing term is paid for, and you’ll continue to receive Fubo until the subscription period expires. The page also explains that canceling Fubo does not end the subscription — it basically just turns off the “auto-renew” feature.

If you simply regret ordering Fubo or the service lost a channel you watch, it’s very likely you won’t get a refund. If Fubo was ordered without your authorization using your credit card, you can reach out to Fubo customer service and find out if the team will make an exception.

How Can I Contact FuboTV?

Fubo encourages unhappy customers to call the company’s toll-free number as the primary way to get in touch. If you want a different way to contact Fubo, there are multiple options available. They are as follows:

There is no major difference between choosing to write via email, contact form, and social media, as all of them require you to provide your account credentials before a Fubo agent can assist you further.

About Fubo’s Free Trial

Fubo currently offers a 7-day free trial for new users. Most cable streaming services don’t offer free trials, so this is a nice way to try the service out before you pay for it.

After the trial period, you’ll automatically be charged for the plan you sign up for. It’s important to cancel the plan before the trial period is over. You can either cancel your trial by visiting or by calling FuboTV customer support at 1 (844) 238-2688.

As you expect, Fubo only offers one free trial per account, and doesn’t offer any trial for existing users. Thus, you’ll have to create a new account each time you want a free week of Fubo.

How Long Does It Take To Get A FuboTV Refund?

Fubo doesn’t specify the refund timeline, as they don’t publicly disclose refund terms. However, former Fubo customers who have been able to get refunds claim that it can take around a week to 10 days for money to return your bank account or credit card. Can Easily Help You Dispute Charges

If Fubo refuses to give you back your money, can help make things right once and for all. We’ll request your bank to file a chargeback and this process won’t involve Fubo whatsoever.

Here’s how works:

  1. You tell us what happened with Fubo. Include all the important details and why you deserve a refund.
  2. Read the AI-generated letter to request a chargeback to your bank.
  3. Review the chargeback code that indicates it’s a legitimate case for the bank to consider.
  4. Send the letter to your bank and wait for a decision in a few days.

It’s that easy! You can file for a chargeback either on your favorite web browser or in our mobile app for the utmost convenience.

Can I Downgrade My FuboTV Plan?

If you’re having second thoughts on canceling Fubo and instead want to go with a cheaper plan, the company can allow you to do so without getting customer support involved. Here’s what you can do to change your subscription:

  1. Log into your account at
  2. Click on “My Account”.
  3. Click on “Subscription & Billing”.
  4. Click on “Manage”.
  5. Select the plan you’d like to switch to.
  6. Click on “Update Subscription”.
  7. Click on “Yes, Update My Subscription”.

The change to the plan takes effect immediately. If you upgrade your plan, you pay the difference in price right away, and then pay the new plan price for each billing term after that. For downgrades, you’ll get a prorated credit, meaning you’ll get a discount that goes towards your next billing cycle.

FuboTV Alternatives

Looking for a better cable or streaming deal? There are many options out there for you to save on cable or have more available networks in your household. Here are some TV services worth considering, if available in your area:

ProviderBase Price Per MonthNumber of ChannelsSimultaneous StreamsDVR Hours
DirecTV Stream$70Up to 150Up to 20Up to 500
Hulu Live$76852200
Sling Orange$4032310
Sling Blue$4046350
Spectrum$40Up to 1603Up to 80
Verizon Fios$95Up to 2702Up to 200
Vidgo$70Up to 150320
Xfinity$60Up to 1855150
YouTube TV$73793Unlimited

Providers such as Spectrum and Xfinity also sell bundles that include internet and phone services. If you’re in need of other utilities, you can consider saving money by purchasing a bundle or package from one company.

How To Return Fubo Merchandise

Fubo has their own customer service department to handle merchandise, such as Fubo-branded hats and T-shirts. If you want to send back a product you purchased from Fubo, here’s how to start a return:

  1. Sign in to your Fubo Shop account.
  2. Click on “My Account”.
  3. Find the orders section on the account page.
  4. Locate your order and click on “Submit a Return Request”.
  5. Refer to the next steps on how to return the unwanted merchandise.

You have 14 days from the delivery date to start a return. Furthermore, any tags should still be intact. Unlike other companies, Fubo will not pay for shipping the product back. The company instead trusts you to pay for shipping and handling.

Settle All Your Refunds With

Whether you want to dispute monthly subscriptions, online orders, or other services, has you covered! Five minutes can make a world of difference in keeping your hard-earned cash in your pocket.

Keep saved in your bookmarks the next time you want to request a refund from one of these corporations:

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Streaming/ TechNetflix refundSpotify refundHulu refundApple refundYouTube refund
TravelFrontier Airlines refundDelta Airlines refundUnited Airlines refundAirbnb refundAmtrak refund

Frequently Asked Questions (FAQs)

What Are FuboTV’s Customer Service Hours?

Fubo’s customer service is available 7 days per week, from 10:00 AM to 10:00 PM EST. Holiday hours are currently not known. While you can leave Fubo’s customer service email messages, they likely won’t be responded to until regular business hours.

Can I Pause My Fubo Subscription?

You can pause your Fubo subscription right from the website menu. When you pause, you’ll temporarily lose access to Fubo’s services, but you won’t need to pay for any more billing terms until the subscription reactivates. You can pause a subscription for up to 90 days at a time. Click here for more details on pausing FuboTV subscriptions.

Can I Dispute A Fubo Subscription With PayPal?

If you subscribe to FuboTV using PayPal, you can open a dispute using the PayPal Resolution Center. A favorable outcome can result in you getting a refund for your latest billing term, though you’ll need proof that Fubo stepped out of line in their Terms of Service for the best chance. An unfavorable outcome means the payment will stand.

Can I Get My Money Back for an Unauthorized Fubo Charge?

Fubo encourages users that are subject to unauthorized charges to contact customer service via chat. The company chatbot will ask you basic questions before your problem is escalated to a human representative. Make sure you have your credit card details so Fubo’s agent can verify the charge is real.

Is FuboTV A Reputable Business?

FuboTV currently has a B grade on the Better Business Bureau (BBB). After 412 reviews, the company has a 1.09 star rating out of 5. In the past 3 years, Fubo has addressed over 1,300 complaints, with a majority of them involving charges following closed trial periods and prolonged cancellation issues. While the company does have a strict refund policy, this isn’t indicative of shady or criminal business practices, and the reviews may not reflect the entirety of Fubo’s consumer base. The recurring theme of post-trial charges, however, might be something to take into account.