How To Get A Refund From Grindr

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The Fastest Way To Get Your Money Back From Grindr

Grindr is an online dating website and app that connects single homosexual and bisexual men. Grindr launched in 2009 and with over 15 years on the web, is one of the most used LGBT-centric dating apps in the world.

Though if you’d like a refund on a Grindr subscription, where do you turn? Is the company willing to give you back your money? We at aRefund can explain how you can get a Grindr refund if you’d like your subscription money back.

Can You Get A Grindr Refund?

As stated in Grindr’s Terms of Service, all purchases from the Grindr website are final and money from subscriptions can’t be refunded.

Whether your Adam has found his Steve and no longer needs Grindr, or you’re not impressed with what the service offers, you feel as if you should be entitled to a refund for the billing cycles you don’t plan to fulfill. But as Grindr owns the services that they sell to consumers, it’s within their right to not refund users.

Are There Any Exceptions To Grindr’s No-Refund Policy?

There are some conditions where you can get your money back, but only if payments were made on your credit card or debit card without your consent. For example, if a friend stole your credit card information to pay for a Grindr subscription, or an identity thief got a hold of this information, you’re welcome to contact Grindr and explain to the company what happened.

Though Grindr will turn down almost every request for a refund, staff will still examine refund requests on a case-by-case basis.

Getting Grindr Refunds With Google Or Apple

Unlike Grindr users who subscribed directly on the Grindr website, those who bought subscriptions with a mobile or handheld device are in luck.

If you’ve paid for your Grindr subscription at the Google Play Store or Apple App Store, you can simply contact their respective companies online and ask for a refund there.

Here’s a rundown for getting Grindr refunds from third-party storefronts:

  • Google states that users who bought or renewed a subscription from the Google Play Store have 48 hours to request a refund. This applies to the current billing cycle only and not past billing cycles, even if the subscription went unused.
  • Apple doesn’t state a clear deadline for subscription refunds on their App Store, but you can state the reason why you’re canceling, and they will consider refunds on a case-by-case basis.

How To Get Your Grindr Refund

When it comes to Apple and Google, both refund requests are handled online without needing to speak to a representative one-on-one.

Here’s what you need to do to get your refund based on where the subscription is from:

Grindr Website or AppN/A
App Store
  1. Visit Apple’s Report A Problem page.
  2. Click on "I'd like to,".
  3. Click on "Request a refund."
  4. State the reason why you’re requesting a refund.
  5. Click on “Next”.
  6. Select the Grindr subscription.
  7. Click on “Submit”.
Google Play Store
  1. Visit Google Play’s Refund Request page.
  2. Click on “Continue”.
  3. Verify you’re using the right Google account.
  4. Browse through your most recent Google Play purchases.
  5. Find the items you want to return and click on “Refund”.

Apple should respond to your Grindr refund request in 1 to 2 business days, whereas Google will take up to 4 business days to give you a reply. Both companies should notify you with an email.

Sign Up For For Another Chance At A Refund

If you’ve paid for your Grindr subscription on the company website and couldn’t convince the team to give you a refund, you can turn to! We’ll get with your bank and we can give you an opportunity to charge back the transaction so the money returns to your account in up to 5 business days.

Here’s how handles your refund request:

  1. We’ll make you a member once you register for an account.
  2. We’ll document your story of what happened and why you want a refund on your Grindr subscription.
  3. We’ll use our tailored AI tool to draft a compelling letter to your bank, along with an essential chargeback code to make your refund possible.
  4. We’ll mail your letter to your bank where they’ll consider your refund request.

All the heavy lifting comes right from our end! If you get approved, Grindr or another party won’t intervene in your case, so the money will be yours to use however you please.

Other Dating Sites With LGBT Communities

If you’re ready to move on from Grindr, you’ll be pleased to know that you can find plenty of other homosexual singles on other popular dating sites. Here are some dating sites for your consideration:

How Can I Contact Grindr?

Grindr’s help center can be found at this link. From here, you can get troubleshooting tips and leave messages for Grindr staff to respond to. Grindr also has a phone number that leads to their customer service team. You can call the team at (310) 776-6689. However, Grindr makes no mention of this number on their website, so it’s unknown what their customer service hours are.

Grindr currently has no customer support email address — you simply send them an email by opening a support ticket on the website.

Grindr Controversies

Grindr is currently owned by San Vicente Acquisition LLC. The company was acquired in 2020 from Beijing Kunlun Tech Company around the range of $608 to $620 million. The sale came out of suspicions over the company taking private user data. Here are three alarming facts about Grindr that many users aren’t aware of:

  • In 2014, founder Joel Simkhai addressed the lack of discipline for users that post homophobic, racist, and offensive content. Simkhail simply retorted he’s “not a sixth grade teacher” or is interested in policing such content.
  • In September 2023, nearly half of Grindr’s staff got fired or quit over the company’s return-to-office mandate after years of remote work stemming from the COVID-19 pandemic.
  • In October 2023, a lawsuit was filed against Grinder, accusing the company of failing to uphold security measures on the platform to keep user data safe and confidential from hackers. Is Your Plan B For Chargebacks

Apart from dating sites, our members have used to get refunds regarding many types of companies. Whether you need to cancel your tickets at the last minute, or had a disappointing experience with a food delivery, all transactions have a chance at being refunded by visiting our site and telling your story.

Download today on the App Store or Google Play Store.

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Frequently Asked Questions (FAQs)

Can I Get A Grindr Refund If I Forget To Cancel?

If you forget to cancel your subscription, you can always reach out to Grindr for assistance. There’s no guarantee that they will grant you a refund, however.

Can I Call Grindr For A Refund Request?

You can call Grindr at (310) 776-6689. There is no guarantee that they will accept your refund request.

How Long Does It Take To Get A Grindr Refund?

If you’re granted a refund from the App Store or Google Play Store, it can take anywhere from 2 to 5 business days for your refund to reach your credit card or bank account.

How Do I Cancel My Grindr Account?

Canceling your Grindr account is recommended so that you don’t pay your Grindr subscription any more in the future. To cancel, open the Grindr app on your phone or log into the Grindr website and look for the “Payments & Subscriptions” menu.

Can I Still Access Grindr Subscription Features After I Cancel?

If you cancel your Grindr subscription, you’ll still have access to subscription features until the end of the billing cycle. After the billing cycle, you’ll only be limited to Grindr’s basic features. Visit Grindr’s policy page for more details.