How To Get A Refund From Coffee Meets Bagel (CMB)

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How To Request A Coffee Meets Bagel Refund And Get It

Coffee Meets Bagel (CMB) is an online dating website. Rather than swiping like Tinder’s known for, CMB focuses on smart search algorithms to give users the best matches available. Sisters Dawoon, Arun, and Soo Kang appeared on Shark Tank in 2015 to pitch the business but strategically turned down any partnership proposals — even a hypothetical acquisition from Mark Cuban for $30 million. As of this writing, the company today is reportedly worth $150 million.

But what happens if you want a refund from Coffee Meets Bagel? What can you do? Fortunately, we at have your answers and more. Read onwards to find out more about CMB refunds.

Can You Get A CMB Refund?

Coffee Meets Bagel states that all sales are final, with a few exceptions. If you want to simply get a refund for your current billing term, the company won’t oblige. CMB will in most cases accept refunds if your account problems have to do with unauthorized charges or difficulties using the website.

The products and services that the refund policy applies to include:

  • Coffee Meets Bagel Mini Subscriptions - $9.99 per month
  • Coffee Meets Bagel Premium Subscriptions - $34.99 per month
  • 50 Beans - $0.99 each
  • 100 Beans - $1.99 each
  • 200 Beans - $2.99 each
  • Medium Bag of Beans - $4.99 each
  • 3000 Beans $24.99 each

The prices of these products and subscriptions will fluctuate over time.

How Much Time Do I Have To Request A Refund?

The refund policy states that customers who are experiencing problems with the website can contact the customer support team. While company policies state refunds aren’t permitted whatsoever, the company can make exceptions for specific cases. You have 7 days from the subscription date to refund a refund — an unwritten rule by the CMB Customer Experience Team.

How Do I Request A CMB Refund?

Refunds can be requested on the CMB website without needing to talk to a specialist. The primary way to request a refund is by filling out a contact form.

Here’s how to submit a refund request to CMB:

  1. Visit this page on the Coffee Meets Bagel website.
  2. Scroll down and click “reach out to our team using this form”.
  3. Enter your email address.
  4. Select “I want a refund” from the drop-down menu.
  5. Enter the subject and write your body message.
  6. Enter your phone number, platform used, and upload screenshots, if necessary.
  7. Click on “Submit”.

How Else Can I Request A Refund?

The only other way users can get refunds from Coffee Meets Bagel is if they purchased a subscription or Beans pack from an app marketplace.

If you purchased Coffee Meets Bagel content from the Apple App Store or Google Play Store, you’re even more likely to get a refund compared to purchasing directly through Coffee Meets Bagel.

Coffee Meets Bagel has no involvement with payments made on app marketplaces, so they won’t be able to assist you with Google or Apple transactions. You’ll have to go to either Apple or Google and start a self-service refund.’s 5-Step Refund Process

Can’t wait to get your money back from BetterHelp? We at can help arrange a chargeback much sooner! We help build a strong case so your bank will reimburse you. Here’s our simple 5-step process for refunds:

  1. Sign up for your account using your web browser.
  2. Explain what happened with BetterHelp and why you feel you deserve a refund.
  3. Submit your details and our AI bot will write up a professional letter for your bank.
  4. Review the reason or chargeback code we’ll use to associate your case with a legitimate refund your bank’s aware of.
  5. Wait until your bank reads and reviews your case for a decision.

While banks can decide to deny your case, we help increase the odds of getting refunded for each customer that registers with us! If you do get a refund, you should get notified in your email inbox stating it will take up to 5 business days.

How To Get A CMB Refund From Apple Or Google

Asking for refunds for Apple or Google purchases is very simple. You’re not required to call or email a representative, as you can get a refund manually if the company allows it.

Here’s how to submit a refund request from an app marketplace:

Google Play Store
  1. Go to the Google Play’s Refund Request page.
  2. Click on “Continue”.
  3. Make sure you’re using the right Google account.
  4. Scroll through your most recent Google Play purchases.
  5. Locate the CMB purchase you want to return and click on “Refund”.
Apple App Store
  1. Go to Apple’s Report A Problem page.
  2. Click on "I'd like to,".
  3. Click on "Request a refund."
  4. Explain why you’re looking for a refund.
  5. Click on “Next”.
  6. Highlight the CMB purchase or subscription.
  7. Click on “Submit”.

Google typically gives you a timeframe of 7 days from the purchase date to qualify for a refund. Apple doesn’t state how much time you have to ask for a refund from the App Store.

Coffee Meets Bagel Free Features

If you’re looking to continue using CMB without a subscription, there are features that are available to all users.

  • Free browsing for singles
  • Managing your bio, along with uploading photos
  • 10 Beans per day, which reload at noon
  • Messaging other users, which expires in 8 days

You can get by by using the site for free, but you’re likely to find interested singles if they were to subscribe to the site in order to look for singles like you.

Can I Email Coffee Meets Bagel For A Refund?

CMB has posted a customer service email address on the company's Facebook page. You can write to When asking for a refund, it’s not a certainty that the team will approve your request, or even respond to it. When it comes to customer service email, allow up to a day or 2 to expect a response. Your Money Back, Now

We help secure refunds for customers who pay lots of cash for sports tickets, food deliveries, and everything in between! From video games to mobile finance, no company is immune to chargebacks with

Save or download our mobile app to get started today!

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Frequently Asked Questions (FAQs)

How Do I Cancel CMB?

To cancel your Coffee Meets Bagel membership, you can manage your subscription by logging into the company website. Click on your name, followed by “Settings”. Go over to “Subscription” to manage your subscription. You can either cancel your subscription or turn off auto-renew. You can also cancel App Store or Google Play subscriptions without accessing the mobile app.

Do I Lose Access To My CMB Subscription If I Cancel It?

When you cancel your Coffee Meets Bagel Mini or Premium subscription, you won’t lose access to your subscription features right away. You will lose them at the end of the current billing term. For example, if you cancel your subscription with 9 days remaining on the billing term, you’ll still have perks to your subscription for 9 more days.

Does Coffee Meets Bagel Have A Customer Service Phone Number?

Coffee Meets Bagel once posted a phone number on its website, but it has since been removed. The number is (415) 439-3770. There’s no guarantee that the number is still active, or that the company will grant refunds if you do reach through to customer service.

What Are Some Other Dating Sites Like CMB To Try?

Coffee Meets Bagel is mostly ideal for singles over 30 who are looking for serious relationships. eharmony is a comparable website to CMB. While subscriptions are very pricey, the pool of singles may be much larger so you’re likelier to find a match.

If you’re eager to find love for good, Hinge is a great alternative that allows more personalizable profiles, messages, and more. Hinge attracts a slightly younger user base compared to CMB.

Can I Get A CMB Refund If I Forget To Cancel My Subscription?

If you forget to cancel your subscription before it renews, you’re welcome to contact CMB customer support and ask for a refund. There’s no guarantee that you’ll be granted your request, but the company has been known to make exceptions on a case-by-case basis.