How To Get A Refund From Hinge

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The NO.1 Way To Get A Full Refund From Hinge

Hinge is a dating website that focuses on hooking up singles for serious relationships. With over 23 million unique users, the Hinge website showcases unique and attractive social features such as uploading short video clips to profiles and liking and commenting on albums and bios.

But if the $50 monthly fee doesn’t work for you, what are your options to get your money back? We at have answers to this question and more you may have about this Match-owned dating brand.

Can I Get A Hinge Refund?

If you purchased a Hinge subscription, it is possible to get a Hinge refund. The bad news is, that you can’t get a refund if you subscribed solely on the Hinge website. Hinge’s Terms Of Use Agreement page outlines member refunds.

Unless required by law, Hinge will not accept refunds if requested. There are special state laws where exceptions are made, but only if you become disabled or deceased before you have the chance to cancel before the end of the billing date.

Needless to say, they make getting refunds very difficult, but Hinge will oblige refund requests if you have subscribed using Google Play or the Apple App Store.

About Hinge Customer Service

Hinge’s customer support wasn’t as robust as it used to be. While the company used to have a customer service number, it’s no longer in service. Furthermore, any contact form seems to be very hard to get to or access for members.

If you want to speak to Hinge customer support, you can do so with the AI chatbot at the Hinge Help Center. Here’s how to contact Hinge and ask for a refund:

  1. Visit the Hinge Help center at this link:
  2. Address the chatbot on the right side of the screen.
  3. Type “contact” into the text box and send.
  4. Click “Submit a complaint”.
  5. Click “Other”.
  6. Enter your details and message and click “Submit”.

This process will allow you to write an email to Hinge’s customer support team. They will reply to the email address that you provide them. You can also attach a photo if you have visual evidence that can add credence to your claims.

If you click on “Cancel & Request Refund” in the menu, you’ll be redirected to directions for how to get refunds from Google and Apple. If you’ve subscribed to the Hinge website, go back and choose “Other”.

How To Get A Hinge Refund Using Apple Or Google

Members that subscribe using an app storefront will have better luck getting a refund. Hinge is open to instructing members for how to get refunds either on the Apple App Store or the Google Play Store, and your account won’t be at risk if you decide to cancel in this way.

Here’s a breakdown of the two app storefronts:

PlatformGoogle Play StoreApple App Store
Time To Request A Refund Since Subscription Date7 DaysN/A
Refund Process Days1-22-4

How To Cancel Your Hinge Subscription

To cancel your Hinge subscription, log in to your account on the Hinge website. From there, click on your avatar on the upper-right corner of the screen and then click on “Account Settings”. On the next page, click “Subscriptions”. You’ll see your subscription, and you have the option to either cancel it or turn off auto-renewal.

Hinge’s Free Features

Want to stay with Hinge? There are many features you can still use on the website or app without paying.

Here’s what’s included with every free Hinge membership:

  • Browse Singles In Your Area - You can look for active singles and filter your search by age, interests, and other criteria.
  • 8 Likes Per Day - Each day, you can send a number of likes to other singles. You’ll get your likes refilled at 4:00 AM every day.
  • See Who Likes You - Regardless of who likes you, you can see profiles that have visited your page and left a like.
  • Messages And Video Calls - After you like your single and they like you, you can start a text conversation on the app. You can also start video calls with singles after engaging in text messages.

Will I Still Have Access To Premium Features After I Cancel?

If you cancel HingeX or Hinge+, you’ll still have access to premium features until the billing cycle ends. Because you paid for that term, the company won’t take away your features, as canceling will simply stop your subscription from continuing at the end of the current term. Feel free to send likes and get noticed more until the last day of the billing cycle.

Can I Get Refunds For Hinge Boosts?

Boosts refer to bonuses you’ll receive for your profile, making you more visible to a particular single that you want to notice you in your area. A “Boost” is activated for just an hour, while a “SuperBoost” is pricier, but keeps you in the spotlight for 24 hours.

Hinge won’t allow refunds for Boosts, and while you can request refunds for boosts from Apple and Google, you likely won’t get a refund unless you purchase the Boost and change your mind immediately afterwards. If you live in an area where there aren’t a lot of singles using Hinge, we don’t recommend paying for a Boost.

How Can Step In

Hinge not cooperating with you? We sure can! Let help you get the refund you deserve. We’ll work with your bank to see what can be done about the transaction in question.

Get signed up for and follow these steps:

  1. Explain to us what happened with you and Hinge. Leave no stone unturned and explain why you deserve a refund in detail.
  2. Review the AI-generated letter that we’ll send to your bank. Each letter includes a chargeback code to make your letter more credible for a refund.
  3. Approve the letter and we’ll send it to your bank for review!

It’s that easy. Should your bank approve your refund, you’ll get your money back in your account between 3 to 5 business days.

Make Your Reliable Refund Companion gives you a fighting chance against corporations that likely aren’t willing to give you your cash back without a struggle. From airlines to restaurants to everything in between, we can work with your bank and make things right!

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Frequently Asked Questions (FAQs)

Does Hinge Accept PayPal?

Hinge currently doesn’t accept PayPal as a payment method. While Hinge doesn’t state any reason why, PayPal offers users to open disputes regarding unwarranted payments with the PayPal Resolution Center.

Does Hinge Charge Me A Fee For Canceling?

Hinge doesn’t charge any users from canceling or opting out of paid subscriptions. Feel free to cancel your subscription any time by logging in to the Hinge website.

Can I Get A Hinge Refund On Roses?

Roses are virtual gifts on Hinge, primarily serving as a “premium like” to specify that you’re very interested in another single, and like Boosts, want to get that person’s attention.

Unfortunately, you can’t get refunded on Roses from the Hinge website. You can try to request a refund from Google Play or Apple, however.

Can I Get A Hinge Refund If My Card Was Charged Without Permission?

If you suspect you’re the victim of identity theft and see a Hinge transaction on your bank statement without your knowledge, contact your bank immediately.

While you can also contact Hinge customer service, the website doesn’t have policies on charges without permission, and they will likely instruct you to call your bank for help.

Is Hinge A Reputable Business?

Hinge currently has a B grade from the Better Business Bureau (BBB). In the past 3 years, the company addressed over 6,700 complaints. The majority of complaints involve users getting banned or suspended from the platform and not receiving transparency or clarification on what terms had been violated.