How To Get A Refund From Bumble

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Can You Get Your Money Back From Bumble? Yes, Here's How!

Bumble is a dating app and website that launched in 2014. Similar to Tinder, the site allows swiping left or right to approve or reject singles and is ideal for quick hookups rather than serious, long-term relationships. The twist is that when it comes to heterosexual dating, only the woman can contact the man first.

If you’ve realized that Bumble isn’t your cup of tea, you’re probably looking for ways to get a refund for your Bumble subscription. Thankfully, has everything you need to know about Bumble refunds and more.

Can You Get A Refund On Bumble?

According to Bumble’s Terms and Conditions page, Bumble doesn’t allow refunds for subscriptions and purchases, but third-party companies, as well as state laws, might make a refund possible. In short, depending on how you’ve purchased the Bumble subscription or where you live, you may or may not be eligible for a refund.

Bumble Refund State Laws

Some states have laws that allow customers to be granted refunds for Bumble and other online dating sites. You have less than 3 days since the day you bought the subscription to request a refund and get one. After midnight on the 3rd day, this grace period lapses and no refunds will be given.

For instance, if you subscribe to a Bumble plan on Tuesday, you have until Thursday night when the clock strikes midnight to cancel and request a refund.

The states that apply this law include:

  • New York
  • California
  • Arizona
  • Illinois
  • North Carolina
  • Ohio
  • Minnesota
  • Wisconsin
  • Connecticut
  • Iowa
  • Rhode Island

If you live in any other state, you won’t be able to get a refund this way, unfortunately.

How Do I Ask For My Bumble Refund?

To ask for a refund for your Bumble subscription, the primary way to do this is on Bumble’s website. Because Bumble deals with banned accounts and those that are locked out, logging in won’t be a requirement.

Here’s how to write to Bumble about a refund:

  1. Visit Bumble’s Contact Us page.
  2. Click on the “Ask a general question” bubble. Choosing the “Help with payment” bubble won’t allow you to type a written message.
  3. Enter your name and email address.
  4. Select the Bumble plan and platform you’re using.
  5. Write your message and provide as much detail as possible.
  6. If necessary, provide a screenshot attachment.
  7. Click on “Send message” to submit your request.

Bumble should get back to you in a day or 2, responding to your message to the email address you’ve provided. If Bumble representatives approve the request, they’ll tell you how long it will take to get your refund. If denied, they should explain their reasons.

How To Get Help With

Disputes can be long and stressful, so can make it much easier! We can get in touch with your bank to see if they’re willing to issue you a refund, where your funds would be put back in your account in around 5 days.

Here’s 4-step process for refunds:

  1. You sign up for your account..
  2. You tell us what happened for you to want a refund on your card.
  3. Our AI wizard will write up a professional letter to request your refund, and append a reason code necessary for your refund to take place.
  4. Your bank will receive your letter and review your case accordingly.

It’s a very simple process and you’re sure to get a decision faster than waiting around for two companies that have their hands full with other customers.

Bumble App Marketplace Refunds

For customers who have purchased a Bumble Premium subscription on the App Store or Google Play Store, you can contact Apple or Google, respectively, for a refund. These companies can undo your subscription and give you a refund without Bumble’s involvement.

App Store
  1. Go to the Apple’s Report A Problem page.
  2. Select "I'd like to,".
  3. Select "Request a refund."
  4. State the reason why you’re requesting a refund.
  5. Select “Next”.
  6. Click on your Bumble subscription.
  7. Select “Submit”.
Google Play Store
  1. Go to the Google Play’s Refund Request page.
  2. Select “Continue”.
  3. Verify you’re using the right Google account.
  4. Locate your Bumble subscription.
  5. Highlight the Bumble subscription, then select“Refund”.
Bumble Website or AppN/A

While Apple doesn’t specify how long you have to request a refund on an App Store purchase, Google states you have 7 days from the date of purchase on the Google Play Store.

Does Bumble Have A Free Subscription Trial?

Bumble does offer a free trial for new users who sign up using the Google Play Store Or App Store. The free trial is for 14 days of Bumble Premium. If you don’t cancel the subscription before the trial is over, you may be charged for a whole billing term.

Can I Request Bumble Refunds On Social Media

Bumble’s customer service is available on Facebook and X. To write to one of these accounts, leave a direct message by clicking the “Message” button on Facebook or the envelope button on X. You don’t need to follow the account to send a message. A specialist should get back to you in a few hours.

Bumble’s Free Features

Bumble’s free version is accessible to all users. If you’re still looking to use Bumble after your subscription cancellation, you’d be pleased to know that you can still connect with singles in your area as always.

Here’s a rundown of Bumble’s free features for your consideration:

  • Browse singles profiles
  • Swipe profiles
  • Send messages
  • Extend one message per day if the recipient doesn’t respond
  • Play the Question Game
  • Earn badges

What Makes Bumble Unappealing To Use?

Bumble’s primary appeal is in order to combat harassment on the platform, male singles can’t freely contact female singles. Aside from same-sex dating, only women are allowed to contact men first, and only then the man can respond.

This can really turn off men from joining the site, as many of them likely want to be able to break the ice when coming across dating profiles, and not wait for women to come to them.

Secondly, subscriptions can be costly, starting at $19.99 per week and $39.99 per month. In comparison, sites like OKCupid cost $34.99 per month and Mingle2 costs $29.99 for 3 months.

While Bumble does offer a one-time subscription for $229.99, we don’t recommend it for those who count on finding love and looking to move on from bachelorhood. Makes Impossible Refunds Possible is your second option when it comes to requesting chargebacks on all kinds of bank charges. No matter if you want a refund from Afterpay, Grubhub, or Disney, you can bypass their strict guidelines completely and go right to your bank for your refund.

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Frequently Asked Questions (FAQs)

Why Is It Hard To Get A Bumble Refund?

The reason why Bumble is stingy on refunds is that you can benefit from using the Premium subscription at any time, even before you request your refund. Dating sites are aware that you can possibly find matches quickly as a result of buying a subscription, which can make it hard to justify giving customers back their money.

Does Bumble Offer Around-the-clock Customer Support?

According to Bumble’s help pages, the customer support team is available 24 hours a day, 7 days a week. Feel free to contact customer support right now or any time that’s most convenient for you.

Can I Get A Refund If I’ve Been Banned From Bumble?

If you’re a paid subscriber who’s been banned from using Bumble, reach out to the company’s customer service. They should inform you if you’re eligible for a refund since you can no longer benefit from a Bumble subscription.

Can I Dispute A Bumble Subscription With PayPal?

You can manage a Bumble subscription with PayPal. To dispute a Bumble transaction, you can open a case using the PayPal Resolution Center. During your case, a PayPal handler will ask you as well as Bumble to gather crucial information for them to decide whether to refund you.

However, PayPal might not rule in your favor. They’ll closely follow Bumble’s terms and conditions, and the only situations that may favor you include unauthorized charges or Bumble going against their own terms.

Can I Call Bumble Customer Service By Phone?

Bumble currently doesn’t have a phone number listed on the company’s customer service site, as mentioned here. This is probably because they don’t invest in or outsource an alert customer service team that stands by the phone. The only way to reach out to Bumble is by leaving the staff a message on their website or on social media.