How To Get A Refund From Disney

Editorial Note: These articles reflect the opinions of's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem. is not a legal firm and does not hold a license to practice law. is a website that provides legal information and self-help.

The Stress-Free Way To Get Money Back From Disney

For over 100 years, Disney has been at the forefront of culture and entertainment. From classic movies like Fantasia and Toy Story to theme parks and theater shows, Disney has used its magic like only it knows how to make audiences have memorable times away from or at home. As of 2024, the company has a net worth of $182 billion.

But if you’re regretting a Disney purchase, you’re probably wondering how Disney refunds are processed — or even considered. Let show you everything there is to know about refunds on Disney tickets and products.

Can I Get Refunds On Walt Disney World or Disneyland?

Disney has a refund policy for Disney World and Disneyland. Unfortunately, neither park allows refunds requested by the ticket buyer, but you are able to exchange tickets for ones at a later date if needed. For instance, if you’re set to go to Disney World in 2 weeks, but something happens in which a family member can’t go, the tickets can’t be refunded, but you can decide to book another date without having to pay for more tickets.

Disney does grant refunds in the event that Disney has to cancel activities on the day you’re slated to be at the park. Disney World, for instance, has a hurricane policy. If there’s a hurricane warning placed in the area of the park within 7 days of the start of your trip, you have the option to cancel and get a refund. The hurricane policy applies to the following parks and resorts, but also make exceptions for Disney attractions not mentioned, such as the Disney Cruise Line:

  • Walt Disney World
  • Disney’s Vero Beach Resort
  • Disney’s Hilton Head Island Resort

Can I Get Refunds On Disney Shows or Attractions?

Much like Disney theme parks, shows and attractions hosted by Disney, such as Disney on Ice and Immersive Disney Animation are not refundable. Also like the theme parks, Disney gives you the option to get a refund if the company cancels the event.

What Can I Do With Disney Attraction Tickets If I Can’t Go?

Since limited-time shows like Disney On Ice take place in cities near you, it’s not certain if and when the show or another Disney-themed show would return after the last show’s taken place in that city.

With that said, Disney encourages you to sell the tickets online. There are ticket marketplaces such as Ticketmaster and StubHub where you can legally sell your tickets to other patrons.

Here’s how to sell your tickets on Ticketmaster:

  1. Create your Ticketmaster account.
  2. Go to “My Account” on the website.
  3. If you’ve purchased the tickets on Ticketmaster, find your order and click on “Sell Tickets”. Otherwise, you’ll need to find an option to list the tickets.
  4. Set the price you’d like to charge for the tickets.
  5. Decide whether your tickets are digital or physical. If digital, there’s an easy way to transfer the tickets to your buyer.
  6. Choose the method of payment you like to receive your resale money.
  7. Review your listing and confirm.

Ticket sellers require a bank account to legally sell tickets in the U.S.

How To Contact Disney Regarding Refunds

Disney has customer service for all the attractions the company manages and hosts. You can easily call and/or write to customer service if you’re having problems with your tickets or want a refund. Here’s contact information for Disney’s most popular attractions in the U.S.:

AttractionContact FormPhone Number
Walt Disney World 939-5277
Disneyland 781-4636
Disney Cruise Line 951-3532
Disney On Ice 844-3545
Immersive Disney Animation 307-4644
Disney’s Hilton Head ResortN/A(843) 341-4100
Disney’s Vero Beach ResortN/A(772) 234-2000

Click on this link for help with Disney resorts outside the U.S., such as Disneyland Paris.

About Returning Disney Merchandise

For merchandise such as toys and clothes purchased at any Disney theme park, attraction, or retail store, you have 30 days to return the item. The item must be in a resellable condition. It must be unopened with all the tags and accessories still intact. You can return to the original location to get a refund for your merchandise, but for theme parks and limited-time events, you can set up your refund with customer service. A specialist should be able to email you instructions on how to return your unwanted item(s) and how to get a refund.

About Disney Plus Refunds

While Disney states the company allows refunds for Disney Plus subscriptions, there’s no mention of what the refund terms entail. There are 3 ways to get refunds for Disney Plus: On the Disney Plus website, with Apple, or with Google.

Here’s how to request a refund based on the selected storefront chosen:

Google has a refund return window of 7 days after the purchase or renewal date, whereas Disney or Apple don’t specify these terms. After requesting your refund, you should get an email in a day or two to inform you of the refund decision.

Can I Call Disney Plus?

If you wish to call Disney Plus about a refund, you can call 888-905-7888. Specialists are standing by 24 hours a day, 7 days a week to answer any and all customer inquiries.

Can I Contact Disney For Help On Social Media?

The only customer support Disney has on social media is for Disney Plus. You can reach out to Disney Plus support on X by visiting this link. In regards to any other Disney-run accounts, they are only for marketing Disney events and brands. Refer to the links in the account’s bio for how to reach Disney’s customer support.’s 4-Step Process On Refunds

Is Disney stepping out of line? can pick up the ball Disney dropped. With, we can write a convincing letter to your bank in hopes of putting your money back in your pocket.

Here’s how to contact your bank with a formal refund letter.

  1. Sign up to on our website or mobile app.
  2. Explain what happened with you and your Disney transaction.
  3. Review the professional letter crafted by AI as well as the included reason code for your credit card to be refunded.
  4. Wait for a final decision as we send the letter to your bank to consider your refund.

All the time you need to invest in this process is around 10 minutes! Just tell us what happened at home or on the go and we’ll handle the rest.

Settle All Your Refunds With

Getting a chargeback with allows you to live happily ever after. Whether you want refunds on vacation tickets, streaming services, or merchandise, no transaction can’t be reversed regardless of the cost or company involved.

Save in your web browser and use us whenever you need refunds fast!

DatingTinder refundHinge refundBumble refundPlenty of Fish (POF) refund Grindr refund
EntertainmentOnlyFans refundAudible refundTicketmaster refundDisney refundEventbrite refund
FinanceVenmo refundZelle refundPayPal refundCashApp refundAffirm refund


Doordash refundInstacart refundGrubhub refundUberEats refundDomino’s refund
GamingRoblox refundRiot refundPlayStation refundXbox refundNintendo refund
Online ServiceGrammarly refundAmazon refundShopify refundLyft refundChegg refund


Netflix refundSpotify refundHulu refundApple refund YouTube refund
TravelFrontier Airlines refund Delta Airlines refundUnited Airlines refundAirbnb refundAmtrak refund

Frequently Asked Questions (FAQs)

Can I Get Disney Refunds On Smartphone Apps?

Transactions from Disney games and apps are handled by the app storefront where you made your purchase. For instance, if you made an in-app purchase on Disney Emoji Blitz for iPhone, you’ll need to contact Apple about what you can do to get your money back. Click here to start a refund request on the Google Play Store. Click here to ask for a refund on the Apple App Store.

Can I Return Disney Movies For Refunds?

According to Disney’s merchandise policy, you have 30 days to return Disney merchandise such as DVDs and Blu-Ray discs. If the disc is defective or doesn’t work properly, you can exchange the disc for another copy. For example, if your Blu-Ray of Haunted Mansion you bought from a Disney Store doesn’t work, you’ll have the option to get another copy of the same movie.

Can I Get A Refund On Disney Video Games?

Disney video games can be refunded according to the refund policies of the physical or digital store you purchased from. For example, if you bought a digital copy of Disney Dreamlight Valley on PlayStation 5, you can return the game and get a refund if the game was purchased less than 14 days ago and played for a total of fewer than 2 hours.

Can I Get A Disney Refund In The Event Of A Hurricane Warning?

Disney theme parks allow refunds if Disney cancels activities in the event of a hurricane or other disastrous weather. If Disney cancels activities on the day you’re scheduled to arrive at the park, contact customer service for how to get your money back.

Can I Reschedule My Disney Trip?

If applicable, Disney can offer you tickets to a Disney theme park or event at a later date with minimal additional charges. For limited-time events like Disney on Ice, there may be little to no room to reschedule due to time and locations, so you’re encouraged to sell your tickets on an online ticket marketplace such as Ticketmaster.