How To Get A Refund From Apple

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The NO.1 Way To Get A Refund From Apple

Apple is one of the most known consumer brands on the planet, up there with the likes of Microsoft and Google. Founded in 1976, the company designed and developed a lineage of quality computers and handheld devices. The company today is expanding its development to other industries such as film and automotive.

But if you’re regretting your Apple purchase, you’re likely wondering how to get your money back before it’s too late. Not to worry! We at can show you everything there is to know about Apple refunds.

Can You Get An Apple Refund?

If you recently purchased an Apple product, you have 14 days to return the product to the store you bought it from. This applies to any physical store that carries Apple goods such as Walmart and Best Buy.

If you bought the Apple product online, you have 14 days from the day you received the product at your address to ask for a return and a refund.

You will have to contact Apple or the store regarding the refund first, then follow the instructions for how to send the product back.

Why Only 14 Days For An Apple Refund?

You might notice that many stores, physical and online, are offering customers as many as 90 days to request a refund. This is so they stay competitive with one another in order to maintain customers and create loyalty with them.

But even when Apple goods are sold in stores that have a 90-day return policy, the store will only honor 14 days for products that come from Apple.

Apple’s 14-day money-back guarantee is a sign that the company isn’t worried about competition, as Apple has been a global industry leader in computers and smart devices. According to Statista, Apple’s revenue has quadrupled since 10 years ago. At one point, Apple used to have a more generous 30-day money-back guarantee.

Ways To Contact Apple Customer Service

There are many ways to get in touch with Apple if you want to return your product for a refund. However, an Apple representative will only be able to help you if you purchase the product from the Apple Store or on Apple’s website.

Here are all of Apple’s methods of contact for you to consider:

Method Of ContactContact Info
Apple Store Phone(800) 692–7753
Apple Customer Support(800) 275–2273
Apple Live

If you haven’t experienced going through Apple’s Customer support queue, you’ll realize that their hold times are notoriously long — much so that you can choose what kind of music to listen to as you hold.

With that said, choose the Apple Store Phone number if you purchased a product from a physical Apple Store, or opt to chat with a specialist on the Apple support website.

How To Return A Product To The Apple Store

If you realize you no longer want the product you purchased from the Apple Store, here’s how to return it:

  1. If you opened the package and used the product, refer to the product’s manual for how to revert the product back to the factory settings.
  2. After you’ve reverted the product back to its factory settings and purged it of your own content, gather all the packing materials and items and place them neatly back inside the box. This includes the device, accessories, the manual, sleeves, bags, pouches, and packing inserts. Remember how everything was packaged inside the box.
  3. Locate the receipt.
  4. Take the package and the receipt to the Apple Store.
  5. Go to the customer service or return counter and state that you’re returning your product.

You’ll get your money back right then and there, so no need to wait a number of days for your funds to return to your bank account.

Can I Return An Item If It’s Been Over 14 Days?

While Apple won’t honor a money back guarantee for products that were purchased or delivered over 14 days ago, you can still get an Apple gift card with the Apple Trade-In program.

Use the trade-in program website to look up how much money Apple is willing to give you in the form of a gift card for the following products:

  • Macbook Pro
  • iMac
  • iPhone
  • Apple Watch
  • iPad
  • Samsung Galaxy phone
  • Google Pixel phone

The most money one can get from this trade-in program is around $1000 for a slightly-used MacBook Pro. If your Mac phone or computer is really old, however, Apple won’t give you anything for it, but the company can offer to recycle it for you. Other Apple products that the company isn’t able to compensate you for include Apple TV devices, Homepods, and Apple-branded mice and keyboards.

Refunding Apple Digital Goods

From movies to smartphone apps, you can request a refund on many things purchased on Apple TV or the App Store.

To do this, go to When logged in, you can initiate a self-service refund and choose the transaction you want refunded.

Apple will send an email to you regarding their refund decision. If approved, you’ll get your money back in 24 to 48 hours.

Apple Customer Service Hours

Apple’s customer service doesn’t post any business hours. The company is available to answer phone calls and requests 24/7, so you can get help at any time of day. To ensure the fastest service time, try to call during AM hours when most customers are either asleep or at work.

How To Get Apple Refunds With

Is Apple not willing to offer you a refund on your purchase? Let give you a hand! At, we’ll write a letter to your bank explaining what’s going on with your Apple purchase.

Here is our 4-step refund request process:

  1. Get registered on the website.
  2. Tell us what happened with Apple and why you’d like a refund.
  3. Our professional AI will write up a professional letter along with a reason code necessary to make your refund happen.
  4. Your bank will receive a letter and make a decision after a review.

Voila! What you need to do for your refund request will end up being much faster than waiting on the phone for an Apple representative.

Get Your Apple Money Back Using

When you don’t want to settle for apology gift cards or credits, can help reverse any bank transaction. Whether you bought products from Apple, Netflix, or Amazon, no company is too big for a chargeback.

Keep bookmarked in your web browser the next time you need to make a strong case to get a bank refund.

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Frequently Asked Questions (FAQs)

How Long Do I Have To Return An Apple Product At Walmart?

For Apple products, you have 14 days from the purchase date to return an Apple product to Walmart to get a full refund. It’s a policy that’s exclusive to Apple products. For any other product, you have 90 days to return the item for a refund.

Can I Contact Apple Support On Social Media?

Apple Support is available on X, but the account no longer offers customer support. Any inquiries you give on the account will respond by telling you to go to the Apple support website for assistance.

Can I Check The Status Of An Apple App Refund?

If you’ve requested an App Store refund, you can check updates at You can see any updates on this site ahead of Apple contacting you via email.

How Long Does It Take To Receive Apple Store Credit?

If you receive Apple store credit for a return, it can take up to 48 hours for the credit to appear in your Apple account balance.

Can I Trade-In iPhones at the Apple Store?

You can trade in iPhones for an Apple gift card at the Apple Store so long as the phone doesn’t have a mobile plan tied to it. If you want to upgrade your phone, you’ll need to visit your mobile carrier for more details.