How To Get A Refund From Frontier Airlines

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The Easiest Way To Get A Frontier Airlines


Frontier Airlines is an airline that specializes in low-cost flights in the United States. The airline travels in over 100 destinations and 10 countries around the world. Formed in 1950 from 3 smaller airlines, the company touts economical air fares and fuel-efficient planes for travelers compared to airline giants such as Delta Air Lines and United Airlines.

If plans have changed for your trip, you’re likely wondering how you can get a refund on your Frontier tickets, if possible. Fortunately, we at have all the answers so you have a clear idea for how to proceed with your Frontier Airlines booking.

Does Frontier Airlines Allow Refunds?

Frontier Airlines will grant refunds to customers who ask for them. However, there’s a grace period that must be honored for customers to get their money back. For example, if you booked your plane tickets months ago, but want to cancel now, a full refund would be out of the question. A possible silver lining is that Frontier can give you other alternatives that may be as appealing as a refund.

About Frontier’s Refund Policy

For your Frontier refund to be accepted, you must have purchased your tickets 24 hours ago, as stated on Frontier’s Change & Cancel Policies.

Furthermore, the flight must take place more than 7 days away. So you can’t get a refund if your flight will occur 7 days or less from now.

If your booking took place more than 24 hours ago, or the flight is less than 7 days away, you can cancel the flight, but can’t get a refund.

For customers who book and purchase The WORKS bundle, one of the perks of this bundle is being able to get a refund for the canceled flight any time before the 24-hour mark before the departure.

About Frontier Credit

In some scenarios, you can be eligible for a credit if you’re not eligible to get your money back. A credit is worth what you paid for for your original flight. With a credit, you can book another flight. If your new flight costs more than your original flight, you simply pay for the difference in price.

Here are some important things to know about flight credits:

  • Flight credits have an expiration date. Frontier should let you know when your particular credits expire.
  • Flight credits can’t be refunded for cash.
  • Flight credits obtained from The Works bundle are good for 1 year before expiration.
  • The person who obtained the flight credit must use the credit and the name on the booking must match exactly.

About Frontier’s Change Fees

Frontier Airlines may issue a change fee if you reschedule your flight. The closer it is to the date of your flight, the higher the fees will get when you decide to cancel. The highest fee you can pay for a change for 1 passenger is $99. This fee is multiplied by the number of passengers that you reschedule. So if you change a flight for next week that 4 passengers were scheduled for, the fee you would pay would be $396.

Here’s a breakdown of fees for canceling a flight with Frontier:

TimeCancellation Fee
60 Days Or More Before Flight$0 x number of passengers
7 to 59 Days Before Flight$49 x number of passengers
0 to 6 Days Before Flight$99 x number of passengers

Change fees are non-refundable and cannot be waived with credit.

How To Secure Frontier Refunds With

Need to get a refund on a Frontier Airlines booking? makes it all the more likely! We can contact your bank for you to provide a convincing argument to start a chargeback that directs your funds right back into your pocket.

Your chargeback works like this:

  1. Register your account through our mobile app or on your web browser.
  2. Explain the events that lead up to this point with you and Frontier. Leave no stone unturned.
  3. Our AI tool will take your feedback and write up a formal letter including a crucial reason code to ensure you have a legitimate case for a refund.
  4. Wait for your bank to read and review your case. This process will take at least a few days.

Our website and app are super convenient to use at home or away. Request your refund at the airport, on the couch, or anywhere you feel is necessary to start the refund process.

Will My Refund Automatically Be Processed After I Cancel?

Frontier Airlines doesn’t automatically process refunds after bookings get canceled. You will need to request a refund manually after you cancel to be considered. This also applies to flights and bookings that are canceled involuntarily by the airline.

How To Contact Frontier Customer Service

Frontier Airlines has a customer service hub you can visit here. This page includes links for how to reach the customer service staff through live chat, email, WhatsApp, and more. Frontier live chat works 24 hours a day and 7 days a week. Click the green “Let’s Chat” button to start a live chat. A box will appear in which you can respond to an AI assistant. Ask for a representative and a human should be able to chat with you shortly.

Requesting A Frontier Refund

Before you can request a refund, you must first cancel your booking. The fastest way to request a refund is to visit the Frontier Miles website. You’ll reach out to Frontier Airlines staff, and afterward, the staff will walk you through the refund process through an email to the address you provided.

Here’s where to go to request a refund:

  1. Visit the Frontier Miles website.
  2. Log in to your account.
  3. Click on the “My Trip” link.
  4. Locate the booking you want a refund for.
  5. Click on “Manage My Booking”.
  6. Click on “Refund Request Form.”

Alternatively, you can skip these steps and fill out the form right at this link.

Other Affordable Airlines To Consider

If you enjoy the value that comes with Frontier Airlines, you’d be pleased to know that other airlines also come on the more affordable side — though as of this writing, Frontier edges out Spirit as the most affordable. Check out these other airlines if you want to move on from Frontier in the future:

Start Every Refund With

We can help you put money back in your bank account from charges made for goods, services, subscriptions, games, and more! When companies step out of line on their refund policies, we want to help give customers a second chance. is available for web browsers and iOS and Android devices. Have ready anytime you want to settle a refund dispute pronto!

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Frequently Asked Questions (FAQs)

Can I Transfer Frontier Flight Credits To Another Customer?

According to the website, Frontier Airlines flight credits can’t be transferred to a second account. Only the person who earned the credit can use the credit towards a future flight booking.

Can I Contact Frontier On Social Media?

Frontier Airlines customer service can be contacted on X, Facebook, and Instagram. To communicate with the account, send a private or direct message. A staff member should respond in a couple of hours to address your situation. While the company also uses YouTube, TikTok, and other channels, there’s no way to address customers on these channels at this time.

What Are The Frontier Refund Terms For The WORKS Bundle?

If you purchase the WORKS bundle with your Frontier flight, you can cancel and get a refund for your flight at any time, as well as the perks within the WORKS bundle. If you cancel your flight more than 24 hours before departure, you can decide whether to receive a credit or a full refund. Click here to go to the Refund Request Form.

How Do I Email Frontier Airlines?

You can email Frontier Airlines at this link. Keep in mind that this isn’t a proper way to request a refund, and we recommend going to the Refund Request Form to process a refund after your flight cancellation.

What Are Frontier’s Cancelation Fees?

Similar to flight changes, Frontier Airlines will charge customers who wish to cancel outside of the 24-hour grace period. Regardless of how many days away the flight is, this fee will always be $99 per person. This applies to canceled bookings that are ineligible for refunds.