How To Get A Refund From Spotify

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Can You Get A Refund From Spotify? Absolutely, Here's How!

Spotify is an audio streaming platform that allows you to listen to full music tracks and podcasts without having to purchase the specified content. With over 100 million songs, the platform has quickly become a strong competitor to Apple Music. Around the world, Spotify has over 550 million subscribers with over ⅓ of them being paid or premium subscribers.

But if you paid for a Spotify subscription and instantly regretted it, you may be eager to find out if you can get that money back and how. Don’t panic, we at can show you what you need to know about Spotify refunds.

Can You Get A Refund On Spotify?

Spotify has refund policies for the company’s yearly plan, though yearly plans aren’t offered on the website. Instead, they come in the form of $99 gift cards you can purchase at retailers such as BJs, Amazon, or GameStop.

Spotify states that you can get a refund on this plan if you’ve never used Spotify since purchasing the card. Furthermore, you had to have purchased the card less than 14 days ago. So if today’s May 16th and you purchased the card on May 4th, you can still request a refund and receive it.

As far as refunds for other plans go, Spotify is extremely vague. The company doesn't state it allows refunds per se, but tries to help resolve problems without mentioning if refunds are at all possible, such as on this page.

Reasons To Get A Spotify Refund

Despite Spotify’s effort trying to avoid refunds, you should be entitled to one if you feel something happened when it wasn't supposed to. Here are some viable reasons to ask for a Spotify refund:

  • You’ve been charged for a subscription without your consent.
  • You’ve been charged too much for your subscription than advertised.
  • You’ve been charged for the same subscription twice.
  • You’ve been charged after you canceled your subscription.
  • Spotify isn’t working as intended despite your internet connection and other websites working.

About Spotify Customer Support

You can reach out to Spotify customer support here. The primary way to contact a Spotify representative is through live chat. You’ll be placed on hold for a couple of minutes, then a human should address you and read your questions or concerns. There’s no guarantee that you’ll be granted your refund request, but at least you can share your situation with a Spotify specialist.

How To Get Spotify Help With

Is Spotify making things hard for you? You have a plan B in the form of! We’ll contact your bank to see what can be done about the transaction in question. Spotify won’t intervene in this process, so you know you’re getting a fair decision in the matter.

Here’s what to do when you visit

  1. Log into your account.
  2. Tell us what happened with your Spotify purchase and why you deserve your money back.
  3. With our AI companion, we’ll write you a professional letter and the appropriate reason code. These will help build you a credible case for a chargeback.
  4. We’ll transfer the letter to your bank, which will review your letter and make the final call.

It’s a great strategy that only takes up about 10 minutes of your time! If approved by your bank, your money will return to your account in 3 to 5 business days.

Other Ways To Get Spotify Refunds

If you didn’t use the Spotify website to pay for your subscription, you fortunately can ask either Apple or Google for your refund, and they’ll likely oblige. You would have needed to have purchased your Spotify subscription on either Apple’s App Store for Apple devices or the Google Play Store for Android devices.

Both Apple and Google offer “self-service” refunds, meaning you can request a refund without contacting customer service.

How To Request A Spotify App Store Refund

If you’ve purchased the subscription from the App Store, refund requests are simple. You can review purchases from all devices and programs in your Apple Account, such as the App Store and Apple TV. Requesting an Apple refund goes like this:

  1. Visit Apple’s Report A Problem page.
  2. Click on "I'd like to,".
  3. Click on "Request a refund."
  4. State the reason why you’re requesting a refund.
  5. Click on “Next”.
  6. Select the Spotify subscription.
  7. Click on “Submit”.

How To Request A Spotify Google Play Store Refund

Google’s refund procedure will work similarly to Apple’s. However, it’s worth noting that you have 7 days from the purchase date to qualify for a refund. Types of purchases covered by Google include Google Play Store and YouTube purchases.

Requesting a Google refund goes like this:

  1. Visit Google Play’s Refund Request page.
  2. Click on “Continue”.
  3. Confirm you’re using the right Google account.
  4. Browse through your most recent Google Play purchases.
  5. Find the Spotify subscription and click on “Refund”.

What Happens To My Spotify Subscription After I Cancel?

When you proceed to cancel your Spotify subscription, you’ll still have access to it until the end of the billing term. Because you paid for the subscription for that term, you can still download music, listen ad-free, and use other Premium features until the term lapses.

Spotify Competitors

Spotify isn’t the only music game in town. You can see that there are other companies with similar music libraries and competitive pricing similar to the Swede-owned organization. Here’s how Spotify measures up to other competitors.

ServiceNo. Of SongsAudio QualityPrice
SpotifyOver 100 million24 to 320 kbps
  • Individual Plan: $10.99 per month
  • Student Plan: $5.99 per month
  • Duo Plan: 14.99 per month
  • Family Plan: $16.99 per month
Apple Music / iTunesOver 100 million16 to 24 kbps
  • Individual Plan: $10.99 per month
  • Student Plan: $5.99 per month
  • Family Plan: $16.99 per month
Amazon Music UnlimitedOver 100 million320 kbps
  • Individual Plan: $10.99 per month
  • Student Plan: $5.99 per month
  • Family Plan: $16.99 per month
TidalOver 100 million16 to 9216 kbps
  • Individual Plan: $10.99 per month
  • Student Plan: $4.99 per month
  • Family Plan: $16.99 per month
  • HiFi Plus Plan: $19.99 per month
  • Military Plan: “40% off”
  • First Responders Plan: “40% off”
QobuzOver 100 million16 to 9216 kbps
  • Annual plan: $129.99 per year
  • Monthly plan: $12.99 per month
  • Family plan: $17.99 per month
DeezerOver 120 million64 to 320 kbps
  • Individual Plan: $11.99 per month
  • Student Plan: $5.99 per month
  • Duo Plan: 14.99 per month
  • Family Plan: $19.99 per month

It’s Pay-Back Time With is your next best option when it comes to requesting refunds on all kinds of bank transactions. No matter if you want a refund from Spotify, Sony, or Southwest Airlines, you can bypass their complicated guidelines entirely and go right to your bank for a refund. Sign up for today, and while you’re here, take a look at all the companies we’ve helped create chargebacks from:

DatingTinder refundHinge refundBumble refundPlenty of Fish (POF) refund Grindr refund
EntertainmentOnlyFans refundAudible refundTicketmaster refundDisney refundEventbrite refund
FinanceVenmo refundZelle refundPayPal refundCashApp refundAffirm refund


Doordash refundInstacart refundGrubhub refundUberEats refundDomino’s refund
GamingRoblox refundRiot refundPlayStation refundXbox refundNintendo refund
Online ServiceGrammarly refundAmazon refundShopify refundLyft refundChegg refund


Netflix refundSpotify refundHulu refundApple refund YouTube refund
TravelFrontier Airlines refund Delta Airlines refundUnited Airlines refundAirbnb refundAmtrak refund

Frequently Asked Questions (FAQs)

Can I Get a Spotify Refund If I Accidentally Had My Subscription Renewed?

Spotify will not honor refund requests for accounts that automatically renewed their subscriptions by mistake. Because the subscription for the current term is still ongoing, you’re still receiving these benefits even if you cancel.

Can I Qualify For A Spotify Premium Free Trial?

Spotify Premium free trials are only for new Spotify users. Users are unable to get a free trial if they’ve already had a free trial or a Premium subscription in the past. You can only get a free trial if you create a brand-new account.

Can Spotify Help Me If My Account’s Been Hacked?

If you suspect your Spotify account has been hacked and another person has been using it, Spotify has a helpful page on what to do if you can’t recover your account. Spotify can also help recover any data or content that was lost previously.

Can I Keep My Spotify Downloads After I Cancel?

You can keep any music you download on Spotify after you cancel your Premium subscription. The catch is that your downloaded files will be tied to Spotify, and will disappear if you don’t log into your account as frequently. To keep your downloads on your device, you’ll have to log into Spotify at least once every 30 days.

What Are Spotify’s Free Features After Canceling?

When you downgrade back to a free Spotify account, you can still browse for music and listen to your favorite songs on a playlist. Restrictions for free accounts include playing playlist songs on shuffle, having to listen to ads, and being unable to download any more music.