How To Get A Refund From Six Flags

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Six Flags Refunds: Learn A New Way To Get Your Refund

Six Flags is a chain of amusement parks with 27 locations in the United States of America. The chain earns over $1 billion dollars from over 20 million visitors each year. Six Flags’s newest park is Six Flags Qiddiya in Saudi Arabia, the first park outside North America since 2004, and the company was recently acquired by Cedar Point owner Cedar Fair. Got a change of plans, however? Did your vacation get canceled one way or another? We can show you whether or not you’re eligible for a refund. Read further to our comprehensive guide — courtesy of

Can You Get A Refund From Six Flags?

Six Flags explains refunds on its official website. Unfortunately, tickets purchased on the Six Flags website can't be refunded, exchanged, or canceled. Six Flags stresses that customers need to make sure they order the right number of tickets on the right date for the right location.

If you have purchased Six Flags tickets from a third-party agent or vendor, you will need to contact the agent or vendor to see if you can get a refund on your tickets.

Why Six Flags Doesn’t Allow Refunds

The explanation Six Flags gives for why refunds aren’t allowed is because prices on tickets fluctuate by the day. Six Flags also mentions that purchase incentives and discounts are on offer constantly. This makes it difficult to make it fair for customers, as customers can:

  1. Purchase tickets from Six Flags
  2. Notice when ticket prices go down later toward the usage date
  3. Get a refund for the tickets they paid for
  4. Order tickets at the new cheaper price.

In short, the reason for the lack of a refund policy at Six Flags is that customers don’t have the opportunity to take advantage of price drops. The Best Chance At A Six Flags Refund

Ticked off about Six Flags not honoring refunds? We can help you file a chargeback! Sign up for your account on and get AI assistance in less than 10 minutes!

Here’s how works:

  1. You tell us what happened with your Six Flags purchase.
  2. We use your data to craft an AI-generated letter.
  3. We include the appropriate reason code to increase your chargeback chances.
  4. Your letter is sent to your local bank where a teller will review it.
  5. You’ll hear about the decision in a few days.

No matter where you are, you can file a chargeback with us either on our mobile app or your favorite web browser.

Can I Sell Six Flags Tickets?

If you have Six Flags tickets you can’t use or get refunds on, you can sell them online through one of many different online ticket marketplaces. Families are urgently looking to find a great deal on tickets in a pinch, so your odds of finding a buyer on short notice might not be as bad as you think.

Here are some marketplaces where you can legally sell amusement park tickets:

TicketmasterTicket Rescue

Keep in mind that each website will get a percentage of the sales made — roughly around 5 to 20%. StubHub, for example, imposes a 15% commission fee, so if a ticket goes for $100, StubHub will take $15 and you get $85. You can always raise the price to guarantee a larger payout, but a smaller price will increase the odds of a buyer taking your offer.

Contacting Six Flags Customer Service

Six Flags has an online contact form you can visit at this link. While the odds of getting a refund granted are slim, you can still request one using this page. Here’s how you can do so:

  1. Choose the location you have booked your stay for.
  2. Select the “Membership, Tickets or Passes” bubble.
  3. Choose your ticket type.
  4. Select “Online Ticket Specials”.
  5. Enter your name, email address, phone number and message.
  6. Characterize your message as a “Request”.
  7. Click on “Submit”.

By the next day, you should get a phone call or email from a Six Flags customer service agent.

Chatting With Six Flags Customer Service

Alternatively, you can chat with a Six Flags customer service agent live. Visit and look for a blue “Chat now” tab on the bottom of the screen. Clicking this will open up a char window. From there, enter your name, email address, and Six Flags location. Start the chat and a representative should be with you shortly.

Does Six Flags Have A Customer Support Email Address?

According to Six Flags’ X account, you can write an email to It’s likely that this email address works in the same way that the contact form on the official website does. With that said, be sure to disclose your name, email address, phone number, and why you would like a refund on your tickets.

Can I Request A Six Flags Refund If The Park Closes Down?

Apparently, Six Flags doesn’t accept refunds or rain checks on ticket purchases, but there isn’t anything mentioned about refunds if Six Flags closes the park due to extreme weather. This is an interesting decision, seeing that Disney has a hurricane policy for all its theme parks, in which customers can cancel and get refunds if a hurricane is expected to travel through the area that week.

We suggest you contact customer support if Six Flags closes the park on the day you’re looking to go.

About Six Flags Merchandise Returns

If you purchased merchandise from Six Flags, you have 30 days to return the item to get a refund. Click here to see the Merchandise Return Policy.

The list of non-returnable items include:

  • Personalized items
  • Digital items
  • Gift cards
  • Undergarments

If you’d like to exchange an item, such as get an item in a different size or color, return the item as normal, then place a new order. This approach allows you to get your new item without waiting for the first item to go back to Six Flags. Making Hard Refunds Easy

Getting refunds on tickets is a snap with! We give you the best chance at getting your money back from theme parks like Six Flags, giving you a peace of mind and allowing you to spend your hard-earned money elsewhere.

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Frequently Asked Questions (FAQs)

Can I DM Six Flags Customer Service On X?

Six Flags customer service on X advises customers to write an email to for problems with park tickets and transactions. Though the account is willing to accept a DM from Jimmy Kimmel, for what it’s worth.

Do I Need To Return To Six Flags To Return Merchandise?

Customers who want to return Six Flags merchandise don’t need to drive back to the park. To return your Six Flags merchandise, you will need to mail the order back to this address:

ATTN: Six Flags Returns

1027 Murfreesboro Pike

Nashville, TN 37217

The package must also include a packing slip, receipt, and a note explaining what’s wrong with the order.

What Are Six Flags Customer Service Hours?

Six Flags customer service has posted its chat hours on the Contact Us page. Agents are available from 9:00 AM to 9:00 PM EST all seven days of the week. For after hours, Coasterbot, the website’s AI chatbot, will be available to answer general inquiries.

Can I Get A Refund On A Six Flags Season Pass?

Six Flags season passes are non-refundable and non-redeemable for cash. If you can’t go on a certain scheduled date, or the park closes on a certain scheduled date, you can’t get a prorated refund for that date. The season pass is only for if you plan to attend the park often during the year.

Can I Change The Date On Six Flags Tickets?

According to Six Flags, the tickets must be redeemed on the date it was purchased for. While third part vendors might allow you to exchange tickets, Six Flags doesn’t allow you to do this on any Six Flags website.