How To Get A Refund From

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The NO.1 Hack To Get Money Back From is a social website and the pioneer of online dating — founded all the way back in 1993. today has over 30 million users daily from around the world. Its parent company, The Match Group, has also acquired various smaller personals sites such as Tinder, Plenty of Fish, and OKCupid.

However, if you’re looking to cut ties with Match, you’re probably wondering what you can do to get your money back from a subscription you don’t want to use. Let us at give you a helping hand! Read our guide to learn more about Match and what you can do about your subscription.

Can I Get A Match Refund?

As stated on’s Terms of Use page, the company doesn’t permit refunds for purchases and subscriptions. However, third-party companies as well as state laws could help you get a refund. Your eligibility for a refund depends on how you purchased the Match service and where you live.

In short, you can get a refund from a Match subscription, but it’s only possible under the right circumstances.

State Laws That Override Match’s No-Refund Policy

Certain states have passed laws to allow customers to be given refunds from Match and other personals sites. New subscribers have less than three days since the subscription date to request a refund. Match will have to oblige to these laws. Following midnight of the 3rd day, this refund period ends and the subscription will remain.

For example, if you subscribe to a plan on November 1st, you have until November 3rd when the clock strikes midnight to cancel your plan and ask for a refund.

If you live in one of these states, this law applies to you.

  • Arizona
  • California
  • Connecticut
  • Illinois
  • Iowa
  • Minnesota
  • New York
  • North Carolina
  • Ohio
  • Rhode Island
  • Wisconsin

For any of the other states, there are no laws that currently protect customers of those states.

Getting Refund Assistance From

If denies you a refund, you have another chance at getting your cash bank with! Rather than contacting Match, we’ll write a letter to your bank to give you a strong case at initiating a chargeback.

Here’s how’s cash-back process works:

  1. Create your account with our website or mobile app.
  2. Tell us your experience with your purchase and why you’d like a refund for it.
  3. We’ll draft a professional letter with our AI wizard and include a crucial chargeback code needed for the refund to happen.
  4. Your bank will receive our letter and will review your case accordingly.

You can submit your case in just 10 minutes and we’ll do all the heavy lifting from there. Your bank should email you on their decision a few days after we send them your letter.

Match Refunds From App Marketplaces

For smartphone Match subscribers, you have better odds of getting a refund from either Apple or Google. When you ask for a refund on Apple or Google, you won’t need to get MAtch involved, nor will you have to write an email or get on the phone with a customer support specialist.

How to request an App Store refund:

  1. Go to
  2. Click on "I'd like to…".
  3. Click on "Request a refund."
  4. Enter the refund details.
  5. Select “Next”.
  6. Click on your Match purchase.
  7. Select “Submit”.

How to request a Google Play Store refund:

  1. Go to
  2. Click on “Continue”.
  3. Confirm your Google account.
  4. Find your Match purchase.
  5. Highlight the Match purchase.
  6. Click on “Refund”.

There isn’t a guarantee that you’ll be able to request a refund for your purchase. Google allows you to refund your subscription if you purchased it less than 7 days ago. The timeframe for Apple isn’t known as of this writing. If permitted a refund, Apple will return your money in up to 2 business days, while Google will return it in up to 4.

Contact’s has an easy way to reach out to the customer support team. Simply go to this link to leave a message and a representative will get back to you using the email address you provided. You can also include attachments to provide evidence to claims you’ll make.

You can also chat with customer support online. Go to any help page and click the round button on the bottom right corner of the screen. You can also link your X or Messenger account so you can continue the conversation on your favorite app or social media site.

According to the center, the company doesn’t have a customer service phone number you can call.

How To Cancel Your Subscription offers tutorials on how to cancel your subscription on the customer service website.

When you’re logged in on the desktop site, simply click on the ger icon on the upper right corner of the screen, from there, you’ll find the “Manage Subscription” option. After you confirm your password, you have the options to disable auto-renew or deactivate your account.

How Long Does It Take To Get A Refund?

If you’re approved for a refund, refer to the confirmation email you receive for when to expect your money back in your bank account. Many sites report many different timeframes from up to 3 days to 30 days, but this information might not be accurate.

Other Dating Sites To Try

If you’re looking to move on from Match, there are dozens of other dating sites to try, and you won’t be contractually bound to just one. Most of these sites offer free accounts, so sign up for as many sites as you’d like to try reaching as many singles that may intrigue you.

Here are some of the most popular personal sites to consider:

PlatformPaid Tier PricingDemographicOwned by Match?
  • Biannually: $395.40
  • Annually: $550.80
  • Every two years: $861.60
  • Monthly: $37.99
  • Quarterly: $64.99
  • Biannually: $74.94
  • Monthly: $44.99
  • Quarterly: $69.99
  • Biannually: $89.94
  • Monthly: $7.99
  • Biannually: $24.00
  • Annually: $32.04
Coffee Meets Bagel
  • Weekly: $16.99
  • Monthly: $34.99
  • Quarterly: $74.99
  • Biannually: $119.99
  • Weekly: $19.99
  • Monthly: $39.99
  • Quarterly: $76.99
  • Forever: $229.99
Plenty Of Fish
  • Quarterly: $29.99
  • Biannually: $59.99
  • Annually: $109.99
  • Monthly: $29.99
  • Quarterly: $59.99
  • Biannually: $89.99
  • Quarterly: $29.99
  • Biannually: $47.99
  • Annually: $69.99
  • Monthly: $34.96
  • Biannually: $95.76
  • Quarterly: $173.85
  • Biannually: $269.70
  • Annually: $383.40
  • Monthly: $19.99
  • Quarterly: $39.99
  • Annually: $99.99
  • Monthly: $29.95
  • Quarterly: $59.95
  • Biannually: $79.99
  • Annually: $119.99
  • Monthly $14.99
  • Quarterly: $31.99
  • Biannually: $47.99
  • Quarterly: $134.85
  • Biannually: $209.70
  • Annually: $299.40

Does Have A Free Trial?

While users can use a free, basic version of Match, you can also take advantage of a 7-day free trial that features paid benefits. You have 168 hours to utilize features like:

  • Unlimited Messaging - Freely message single you’re interested in.
  • Unlimited Rewinds - Take back likes you’ve given to singles to replenish your like counter.
  • Email Read Notifications - See if your message recipients have read your messages.
  • First Impressions - Have your profile recommended to other singles that register.
  • Highlighted Profile - Personalize your profile to make yourself stand out from the pack.

You’ll need your credit card in order to register for a free trial. Fortunately, you can cancel before the free trial ends to keep Match from charging your card for a real subscription.

Make Your Go-To Source For Refunds can help you request refunds on dating subscriptions, electronics, and everything in between! You can request a refund with us anywhere at any time you need help.

Bookmark today and download our mobile app on your iPhone or Android phone.

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Frequently Asked Questions (FAQs)

When Is Available For Chat Support?’s customer support is available for online chat Monday through Friday, 8:00 AM through 5:00 PM CST. If you try to chat outside these hours, you won’t get responses, but you can still get possible solutions from th automated chatbot.

Can I Contact On Social Media?

You can contact Match customer support on X, Facebook, and Instagram. To leave the support team a message, click on either the “Message” button on Instagram or Facebook, or the envelope button on X. Instagram and Facebook’s messenger systems are integrated with the Messenger app.

What are Some Flaws Of

It always pays to know what you might be getting into when going on Match and other sites. is a highly popular dating site, but this also gives scammers the opportunity to manipulate real singles. The high volume of users that use the site also might cause the server to slow down. This can make it difficult to change your subscription details or contact customer service.

Does Have An Email Address For Customer Service? customer support currently doesn’t have a public email address. If you visit this link, however, you can fill out a form and the team will get back to you through email.

Why Can’t I Find Any Singles In My Area?

While Match claims to have over 30 million daily users, most of these users will come from densely populated area such as New York or London. When it comes to more rural areas, there won’t be as many singles available.

If you live in a rural area, we suggest you sign up on multiple dating sites on free trials or tiers so you can expand your search. You may realize there are available singles in your area, but not on the sames sites as you’re visiting.