How To Get A Refund From Avast

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How Can I Get A Full Refund From Avast?

Avast is an antivirus company that uses software to find and neutralize malicious content in computers and handheld devices. Founded in 1988 in the Czech Republic, the company currently have over 400 million active users per month and has since blocked tens of billions of threats for customers.

If Avast’s products aren’t solving your computer woes, you’re wondering if you can get a refund for a subscription. Thankfully, can show you the ropes on how to request a refund.

Does Avast Allow Refunds?

Avast states that those who ask for a refund can get one. Anyone who purchases an Avast subscription is eligible regardless of how the subscription was purchased. This includes:

  • On Avast’s official website
  • Within Avast’s PC or Mac software
  • On the Google Play Store
  • On the App Store
  • From a retail store or third-party reseller

To get a refund from a retail store or third-party seller, refer to that retailer’s refund policy. For example, Best Buy gives customers 30 days to ask for a refund for it to be granted.

How Much Time Do I Have To Ask For An Avast Refund?

If you’re not satisfied with your Avast subscription, you have 30 days from the date of purchase to ask for a refund.

However, this doesn’t apply to every purchase. These terms only apply to users who have purchased a subscription on Avast’s website, within Avast’s software, or on the Google Play Store. Return and refund terms will vary depending on third-party stores, websites, or platforms where you may have gotten the software or subscription from.

How To Request An Avast Refund

Refund requests can be easily sent on Avast’s official website. This is done with what is known as the “self-service refund”, where you won’t have to write an email or make a phone call to get your money back. Here’s what you need to do to ask for your refund:

  1. Sign in to your Avast account at this link.
  2. Browse the user menu and click on the “Order History” panel.
  3. Click on the “Request a refund” link.
  4. Click on the “Request a refund” bubble and click the “Continue” button.
  5. If you subscribed to more than one subscription, check all the items you want to get a refund for and click on “Continue to refund”.
  6. Select your reason for your refund.
  7. Click on the red “Request a refund” button.

After Avast processes your refund, you will get notified from the email address you’ve provided for your account.

Can I Contact An Avast Customer Support Agent Instead?

If you prefer to contact Avast customer support to request a refund, you can do so. You can also contact customer service if you don’t see the option to start a self-service refund.

To contact an Avast representative, visit this link. You’ll be guided to contact Avast by selecting the product you need help with and the reason you want to get a refund. You have the option to either have Avast customer service chat with you, email you, or call you.

If you opt to chat, you’ll be placed in a queue and will speak to a specialist as soon as possible. If you decide you want an Avast agent to call or email you, you’ll have to provide your phone number or email address, and a specialist will contact you as soon as they are available.

Get What Belongs To You With

Is Avast being too greedy and has stepped out of line with you? We at aRefund can help! We give you a second chance at a refund by contacting your bank to initiate a chargeback. Here’s what we do to help you get your money back:

  1. Our smart AI wizard wants to hear from you regarding your Avast subscription experience.
  2. The AI wizard takes your information and uses it for a professional letter that your bank will read.
  3. Along with the letter, we include the appropriate chargeback code to indicate you’re entitled to a refund.
  4. We’ll mail the letter to your bank so it can make a decision about your chargeback.

If your bank grants your refund, you should get a notice on how long it may take to get your cash back into your account. Get started with on our official website!

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Does Avast Have A Customer Support Phone Number?

Avast has a customer support phone number on file. US residents can call 1 (844) 973-3072. Avast encourages customers that only non-tech issues will be addressed, but this doesn’t specify if refunds are among them.

Does Avast Have A Free Version?

Avast has a free version available for most devices. So if you’re not ready to entirely move on from Avast, you can still use the software without the subscription.

Avast Free offers the following features for all users:

  • Malware protection
  • Real-time protection
  • App monitoring
  • Firewall support

Avast One also features SecureLine VPN, data breach monitoring, webcam protection, automatic driver updates, data breach monitoring, ransomware protection, optimization tools, and a tracker blocker.

Frequently Asked Questions (FAQs)

Does Avast Customer Service Have An Email Address?

Avast customer service doesn’t have a public email address on file. To speak with an Avast agent through email, you will have to request it. An agent will contact you through email in which you can make replies accordingly.

Does Avast Offer 24/7 Customer Service?

Avast customer service is available 24 hours a day, and 7 days a week. Representatives are standing by to work around the clock to address tech- and account-related inquiries.

How Much Does Avast Customer Support Cost?

Avast Expert Care costs $1 to use per call. Avast Premium Tech Support costs $79.99 to use per call. Avast tries to justify this extravagant price by claiming one call at any time can help solve any tech-related problems with your computer.

What Is The Best Way To Ask For An Avast Refund?

There are currently 4 ways one can ask for an Avast subscription refund on the company website. Of these methods, the fastest is the self-service refund, where you can complete the request in minutes and not need to get permission from an agent.

How Much Time Do I Have To Request An Avast Refund On The Google Play Store?

All subscription purchases are eligible for refunds within 48 hours. After 48 hours, it depends on the developer’s own refund policies, in this case, Avast’s policies, in which they offer a 30-day money-back guarantee for subscriptions.