How Can I Get A Refund From Babbel?

Released in late 2007, Babbel is currently the most successful language-learning app in the world, with over 16 million subscriptions sold, raking in close to $300 million in annual revenue. Babbel offers courses in 14 languages, most of which are European, and one of them is English.

If you’re having second thoughts on your Babbel subscription, is it possible to get your money back? We at aRefund.com have all the answers. Read onwards to learn more about Babbel and the company’s stance on refunds.

Can You Get A Babbel Refund?

Babbel offers a money-back guarantee on all its subscription plans. You will get a full refund if you request one if it’s been less than 20 days since you purchased the plan. For example, if you paid for the plan on October 6th, you have until October 26 to request your refund.

Babbel has also outlined its General End User Terms on the company website. The company states that users can get prorated refunds if they contact the company. In short, it’s possible to get money back, but not all your money back, unless you cancel within 20 days.

How To Contact Babbel Customer Service

There are three primary ways to get in touch with Babbel. They can all be done on your computer, smart device, or laptop. These methods are as follows:

• Email - Write an email to support@babbel.com.
• Contact Form - Go to https://support.babbel.com/hc/en-us/requests/new.
• Live Chat - Log into www.babbel.com and navigate to the chat bubble on the page.

Speaking With A Babbel Customer Service Agent Live

If you don’t wish to write a message or email to Babbel and want somebody to handle your refund now, you can do that with Babbel’s live chat system.

Here’s what you need to do if you’re using a web browser:

1. Visit www.babbel.com.
2. Log into your account.
3. You’ll spot an orange icon at the bottom-right corner of the page. Click this icon to make the chat box appear.
4. Type “refund”, “agent”, or “representative” in the text box and click on “Enter”. The AI bot manning the chat should connect you to a representative.

If customer service isn’t available, the AI bot should let you know, and you’ll have to come back later.

Unfair Refund Policies? Get Help With aRefund.com

Rather than deal with greedy companies that remind you how greedy they are, turn to aRefund.com and get a refund on the double! We work with your bank to examine your case, and the bank will have the final say in a potential chargeback.

aRefund.com’s 4-step process works like this:

1. You’ll write comments to us regarding your experience with Babbel. Leave no stone unturned.
2. You’ll read our professional letter outlining your problems with Babbel.
3. We’ll add a chargeback code to make the refund more likely to be granted.
4. The letter is sent to your bank and a teller has the last word on whether to give you the refund.

It’s a brilliant plan, and it can all start by registering your account on this website or downloading our mobile app. 10 minutes can spare you days of stress having to deal with companies such as Babbel.

Canceling Babbel With Apple and Google

If you used the App Store or Google Play Store to sign up for a Babbel subscription, you don’t have to log into Babbel’s website to cancel. On your Android Phone, access the Google Play Store app. Tap on your avatar at the top-right corner of the screen, then “Payments”, then the Babbel subscription. Finally, tap on “Cancel Subscription”.

For iPhones, access the Settings app. Tap on “iTunes & App Store”, then, your Apple ID, followed by “Media Purchases”, “View Account”, “Subscriptions”, Babbel, and lastly, tap on “Cancel Subscription”.

How To Request A Babbel Refund

Depending on the platform you used to pay for your Babbel subscription, you’ll need to request a refund from a certain company in question, whether it be Babbel, Apple, or Google.

With that in mind, here’s what you need to do to ask for a Babbel refund:

Babbel Website

1. Visit the Babbel Submit a request page.
2. Enter your email address.
3. Write your subject and the comments you have. Be sure to not leave out any details.
4. Attach a screenshot if applicable.
5. Click on “Submit”.

App Store

1. Visit Apple’s Report A Problem page.
2. Touch "I'd like to,".
3. Select "Request a refund."
4. State the reason why you’re requesting a refund.
5. Select “Next”.
6. Click on your Babbel subscription.
7. Select “Submit”.

Google Play Store

1. Go to the Google Play’s Refund Request page.
2. Select “Continue”.
3. Verify you’re using the right Google account.
4. Locate your Babbel subscription.
5. Hover over the Babbel subscription, then select “Refund”.

Is There A Free Trial For Babbel?

Babbel offers new users a 7-day free trial and 2 free live classes. You will have to create a brand-new account to take advantage of this offer, as it’s not valid for pre-existing users. While you might be concerned that you may have to start at the beginning with the material you’ve already learned, Babbel can allow you to take a placement test before you take your first class, so you can potentially continue to pick up where you previously left off in terms of the current language you are learning.

Frequently Asked Questions (FAQs)

Does Babbel Customer Service Have A Phone Number?

At one point, Babbel customer service may have had a phone number for customers to call for help with Babbel. You might have seen a number still posted on third-party websites, but this number appears to be no longer in service. If you call this number, you’ll hear a loud static noise for 2 seconds, then the call will end.

What Are Babbel’s Customer Service Hours?

Babbel’s customer service is available Monday through Friday during normal business hours. The company doesn’t specify further such as listing specific hours or what holidays they work and don’t work through. While you’re free to leave Babbel customer service an email or message during weekends and off-hours, don’t expect a response until some time later while the support team is in business.

Do I Lose Access To Babbel After I Cancel?

If you cancel your Babbel subscription, you’ll still have access to your courses for the duration of your subscription. Once the billing term ends, you’ll no longer have access to your courses unless you subscribe again in the future.

Is There A Free Version Of Babbel?

Babbel can be used for free, and free users have access to one free lesson for each language course on the site and app. Since there are 13 languages (excluding English), that equates to 13 free lessons. However, since these are basic lessons, you won’t be able to learn enough of the languages to become fluent without paying for the rest of the lessons with a subscription.

What Are The Languages You Can Learn On Babbel?

Currently, Babbel teaches 14 languages. Among these languages are English, Spanish, French, German, Italian, Portuguese, Russian, Swedish, Norwegian, Indonesian, Danish, Dutch, Polish, and Turkish.