How To Get A Refund From ExpressVPN

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The No.1 Hack To Get Money Back From ExpressVPN

Owned by Kape Technologies, ExpressVPN is a virtual private network service that allows you to bypass restrictions in order to access parts of the web. Millions of consumers have relied on VPNs over the years to get on social media where their countries have banned it and access foreign versions of streaming platforms to find particular content they want to watch.

But if you feel entitled to an ExpressVPN refund regarding the current billing cycle, you’d like to know what your options are. Thankfully, aRedund.com has your back! Read on to learn more about ExpressVPN refunds.

Can I Get An ExpressVPN Refund?

According to the ExpressVPN website, refunds are possible, but the only time refunds are mentioned is when you sign up for the first 30 days of your subscription. Any other time after the 30-day period is a mystery, but you can certainly get in contact with ExpressVPN customer support to find out.

ExpressVPN’s Refund Policies

ExpressVPN has a statement on refunds, citing that customers have 30 days to ask for a refund since they purchased the subscription to get their money back in full. ExpressVPN subscriptions can be obtained in one of four different ways:

  1. The ExpressVPN website
  2. The ExpressVPN mobile app
  3. The Apple App Store
  4. The Google Play Store

If you’ve paid for the subscription directly on Express VPN’s site or app, you’ll need to contact ExpressVPN itself for your refund. If you paid for the subscription with the App Store, Apple is the company to contact. For the Google Play Store, that would be Google.

Confusion Around Express VPN’s 30-Day Trial

ExpressVPN flaunts their 30-day trial, but this is not a free trial by any means. Rather than “try-before-you-buy”, the company will often trick customers by getting them to “buy before they try”. The company feels this is an appropriate business practice, as they openly express that customers can get their money back within 30 days. The company states that their trial offers the full service of features while competitors only have limited features available for free trial users. But make no mistake that new users experience ExpressVPN’s paid version that they must cancel manually for a refund.

Canceling ExpressVPN With Apple Or Google

If you’ve purchased an ExpressVPN subscription with an app storefront, you have a better chance to get a refund compared to directly with the company.

PlatformSteps
App Store
  • Visit reportaproblem.apple.com.
  • Sign in with your Apple ID.
  • Click on “I’d like to…” then “request a refund”.
  • State the reason you’re asking for a refund.
  • Choose the ExpressVPN app.
  • Click “Submit”.
Google Play Store

Usually, it takes 24 to 48 hours to hear back from Apple and Google, but more often than not, they will grant refund requests for unused and unwanted subscriptions.

How Do I Contact ExpressVPN For A Refund?

You can reach out to ExpressVPN in three different ways. They are as follows:

Each of these methods are fairly easy to access, and you’re not required to log in to use the chat support on the website.

What Are Some Other Disadvantages Of ExpressVPN?

Aside from the trivial trial structure, some customers notice that internet speeds slow down while using ExpressVPN. As stated on their support pages, this is due to the system having to encrypt data that’s being uploaded or downloaded. For what it’s worth, there are other VPNs that can encrypt data without much slowdown. Secondly, ExpressVPN doesn’t have many features for users for the monthly asking price. While ad-blocking, media streaming, and kill switches are present, the service lacks dedicated IP addresses and a variety of server types you can find in NordVPN or another popular service.

Reasons To Ask For An ExpressVPN Refund

Even though it doesn’t seem like ExpressVPN will honor post-trial refunds, there are scenarios in which customers still might believe they’re entitled to one. Here are some common reasons loyal users want to suddenly end their subscriptions with their VPN services:

  • The customer just found out the subscription was just renewed and doesn’t want to keep it.
  • The visited website has improved security and the VPN no longer works, even with the suggested workarounds.
  • The visited website doesn’t have the content the customer is looking for or it’s no longer available.

aRefund.com’s 4-Step Procedure On Refunds

If ExpressVPN isn’t going to allow your refund, aRefund.com can pick up the slack! With aRefund.com, we can write a convincing letter to your bank to put the funds back in your account.

Here’s how to contact your bank with a professional refund letter.

  1. Sign up to aRefund.com on the website or mobile app.
  2. Explain what happened with you and ExpressVPN.
  3. Read the professional letter crafted by AI as well as the appended reason code for your credit card to be refunded.
  4. Wait for a decision as we send the letter to your bank for review.

This process can be done in just a short time-frame! Just tell us what happened on the go or at the comfort of your own home and we’ll handle the rest.

What Happens If I Try To Ask For An ExpressVPN Refund After The 30-Day Trial?

Whether you’re on the chat line, on the phone, or corresponding through email, you can ask for a refund, but there’s a slim chance that you’ll be given one if it’s not during the trial period. At most, the representative can offer you the chance to cancel the subscription to prevent the system from making any more payments in the future. This doesn’t give back your money, but if you haven’t been happy with ExpressVPN as of late, this can be the last time you’d have to interact with them.

aRefund.com Makes Impossible Refunds Possible

aRefund.com is available on web browsers, the App Store and Google Play store. Count on us to get you bank chargebacks involving many different companies from Greyhound to StubHub.

Feel free to use our tailored AI to write to your bank any time you want your money back!

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Frequently Asked Questions (FAQs)

Can I Pay For ExpressVPN Using Bitcoin or Paymentwall?

ExpressVPN subscriptions can be purchased using less frequent payment methods, such as Paymentwall and cryptocurrencies such as Bitcoin.

These methods in particular are a double-edged sword, as your subscription will never auto-renew. If you don’t want to renew the subscription next month, the subscription is automatically canceled, but that means more effort for those that want to keep the subscription going.

Does ExpressVPN Really Give Out A 30-Day Trial?

On one of ExpressVPN’s FAQ pages, the company says whoever wants to cancel their trial must do so 24 hours before the end of the trial. So technically, does this only mean it’s a “29-day trial”? It’s still considered a 30-day trial, because even after you cancel, you’re still able to access ExpressVPN’s features and services until the billing cycle lapses. So if you register on October 1st and cancel on October 15th, you’re still free to use ExpressVPN until October 30th.

What Are ExpressVPN’s Customer Support Hours?

ExpressVPN’s customer support is 24 hours a day, 7 days a week. No matter what time of day you feel like contacting the company, somebody will be around to address your needs. There’s currently no word on whether the team takes holidays off.

What Are Some Alternatives To ExpressVPN?

There are various VPNs you can try after ExpressVPN. The top-recommended services include Surfsshark, NordVPN, Private Internet Access, Total VPN, Norton, IPVanish, PureVPN, and CyberGhost. Most of these VPNs come with free trials so you have access to these VPNs and decide which one’s right for you.

Can I Get An ExpressVPN Discount?

ExpressVPN currently has a deal for 3 free months with a 12-month subscription. This means you pay for a yearly plan and get 3 additional months for a subscription that lasts 15 months overall.