Get Money Back From Fashion Nova Orders In A Breeze
Fashion Nova is a fast fashion retail store that sells apparel for women, men, and children. Fashion Nova has an 11% share in the American fast fashion retail market. The company has gained tremendous momentum recently, earning nearly $750 million in sales as of May 2024.
Fashion Nova has some trendy items, though if you need to return something that doesn’t fit, what can you do? Is it possible to get back your money? We at aRefund.com can show you what avenue to take to get a transaction overturned fast and easy.
Can You Get A Fashion Nova Refund?
According to the Fashion Nova website, customers can get refunds in multiple different circumstances. In certain cases, Fashion Nova will automatically process your refund and notify you so you’re not required to contact customer support. Here are all the ways Fashion Nova refunds can occur:
- Your order arrives damaged or inaccurate
- An item you purchased has been sold out
- Fashion Nova canceled your order
Fashion Nova states that refunds are in full and will be returned to the original method of payment. If you use a gift card, the funds will return to the gift card.
Can I Get A Refund If I Return A Fashion Nova Order?
As stated on the Fashion Nova return policy, customers can return an item for store credit in the form of a gift card balance. This means you can only use the refund money towards another Fashion Nova purchase.
Unfortunately, Fashion Nova doesn’t allow recent orders to be exchanged for cash. Cash refunds can only occur if you order an item but the item can’t be delivered in perfect condition or at all.
About Fashion Nova’s Return Policy
In summary, you can return an item if it’s been less than 30 days since your order arrived in the mail. For example, if you bought your boyfriend a leather jacket for his birthday, but he or she wants it returned, and this all happens in a 3-week span, you should have at least one more week to start a return.
What Are Fashion Nova’s “Final Sale” Items?
Fashion Nova has physical locations in Los Angeles, California. These stores have a Store Returns policy. While this policy features a 30-day grace period on returns, certain items are labeled “Final Sale” items and can’t be exchanged. These items are as follows:
- Accessories
- Beauty products
- Bodysuits
- Dresses
- Lingerie and swimsuits
- NovaKids merchandise
- Shoes
- Discounted items
Keep in mind that this policy does not apply to online orders, so you should be free to return an item regardless of what you purchased — unless it’s a clearance item.
How To Start A Fashion Nova Return
If you wish to return a Fashion Nova item, the company has set up a process online that doesn’t involve contacting customer support. Here’s how to get started:
- Visit the Fashion Nova Returns page.
- Enter your order number and email address. You can retrieve your order number from your order confirmation email.
- Choose the prepaid return label option.
- Click the “Submit” button.
- Download and print the return label.
- Package your item neatly in the box, ensuring no packaging or tags have been removed.
- Send the package to the Post Office to return it.
Return labels from Fashion Nova cost $3.99 for singular items and $7.99 for multiple items. While you can opt to ship the package to Fashion Nova with a different return label, using the prepaid label will ensure fast shipping and delivery.
About Fashion Nova Customer Support
Compared to other companies, Fashion Nova customer support efforts are very meager. If you want to send the team a message, it can be hard to navigate through the Contact Us page. Though here’s how to can write an email message:
- Click here to get to the Contact Us page.
- Click on “Returns”.
- Click on “How refunds work”.
- Click on “No, contact support”.
- Enter your email address, order number, and a detailed message.
- Click on “Submit”.
You should get an email from Fashion Nova shortly, addressing your concerns or questions.
Can I Contact Fashion Nova Customer Support On Social Media?
While Fashion Nova runs channels on social media, the only platform that the company runs a customer support account for is on X. Go to @FashionNoveHelp and send the account a direct message. The manager of the account should respond shortly. You don’t need to follow the account or have the account follow you to send a private message.
Get Your Fashion Nova Refund With aRefund.com
Is Fashion Nova customer support being stingy on their refund policy? aRefund.com can give you a second chance on getting your money back. We can write a formal letter to your bank and a specialist should overturn the payment without involvement from Fashion Nova whatsoever.
Here’s why you should file a chargeback with aRefund.com:
- Filing a chargeback only takes several minutes, whether you’re at home, work, or on the go.
- Our AI companion will generate a professional letter your bank will take seriously and strongly consider.
- We’ll add the proper reason code to your letter for the best chance at getting a chargeback.
- Your letter will be sent to your bank without you having to pay for gas or postage.
aRefund.com is a convenient way to get money back on troubling Fashion Nova orders. If successful, expect your funds to return to your bank account or credit card in around 5 business days.
Can I Exchange A Fashion Nova Item?
If you order a garment in the wrong size or want it in a different color, Fashion Nova allows you to exchange your purchase so you’re satisfied with what you bought.
However, this isn’t a quick process. Essentially, you’ll need to return the original order, wait to receive the store credit, and then order the item again in another size or color. If you live around LA and can visit a physical Fashion Nova store, you can also exchange an order you purchased online. You will also need to provide your receipt or confirmation email.
aRefund.com Is The Ultimate Refunding Partner
While Fashion Nova and other companies try to get away with your hard-earned money, filing a chargeback isn’t an option you should avoid. Ten minutes can make a world of difference on your finances, and a successful chargeback thanks to aRefund.com can give you a peace of mind.
Sign up for an aRefund.com membership today and take a look at the refund policies of other corporations.
Frequently Asked Questions (FAQs)
How Long Do Fashion Nova Refunds Take?
Fashion Nova states that refunds take in between 2 to 5 business days to complete. It might take up to 10 business days for the refund to appear on your bank statements. For refunds using gift cards, funds will be returned immediately, so you can make another purchase any time.
Why Doesn’t Fashion Nova Offer Phone Support?
Currently, Fashion Nova’s customer support team doesn’t offer a phone number you can call, and instead operates through the website’s contact form as well as X. Two possible reasons this may be are to save money and to ensure each customer inquiry is responded to without having calls missed throughout the day or even over the weekend.
While there are phone numbers you can find online that claim to belong to Fashion Nova, they’re no longer active or used for the company’s customer support.
Can I Cancel A Fashion Nova Before It’s Shipped?
According to Fashion Nova, the company can’t cancel orders, even after you’ve just placed one. As ridiculous as that sounds, the excuse the company gives is that they’d like to ship orders to customers as soon as possible. So unfortunately, you can’t cancel an item once it’s been purchased, and you’ll need to return it after it’s been delivered.
Can I Get A Fashion Nova Gift Card Refund?
Digital gift cards from Fashion Nova can’t be refunded or redeemed for cash. There is no word on whether you can return a physical Fashion Nova gift card for a cash value. If you do have a physical gift card you no longer want, you can sell it on one of many websites such as eBay.
Can Fashion Nova Resolve Unauthorized Purchases?
Fashion Nova has a page on the website's Help Center centered around unrecognizable charges. The company states that you should contact the customer support team at once. Be sure to provide your name, email address, and transaction details including the charged amount, date, and last 4 digits of your credit or debit card.
