How To Get A Refund From FormSwift

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Get Money Back From FormSwift In A Breeze

FormSwift is a cloud-based service that allows companies to write, design, and manage documents for others to read and sign over the internet. From recruiters to real estate agents, many professionals use FormSwift to finalize deals faster than other means. The FormSwift company was acquired by Dropbox for nearly $100 million in late 2022.

FormSwift, however, isn’t a free service and ongoing payments are required to keep the service going. If you’re looking to cancel your FormSwift subscription, you’re likely looking for an easy way to get money back. Allow to show you the ins and outs of FormSwift refunds.

Can You Get A FormSwift Refund?

To simplify these terms, FormSwift users can get a refund on any subscription plan if the purchase was made less than 30 days ago.

For periods after 30 days, you can still cancel your subscription to prevent any more charges from your credit card, but you won’t be able to get your money back.

The Most Common Reasons To Request A FormSwift Refund

If you’re uncertain about using FormSwift’s services moving forward, here are some reasons customers back out of their FormSwift subscriptions early:

  • Incompatible Apps: Whether it be word processing or email clients, customers have the impression that FormSwift will seamlessly work with every tool and app they plan to use it with, only to be disappointed that it’s not the case. With that said, there are other similar apps that might have what you’re looking for.
  • Too Expensive: Financial situations will constantly change with businesses. So if you have better foresight on where your finances are headed, you might see FormSwift as a casualty in order to save money in the long run. For the record, Formswift costs $39.95 per month.
  • Not Used Often: FormSwift does as advertised; it allows users to create, share, and edit documents. You may think you’ll have to spend a lot of time at first, but if you got all you needed out of the service in less than a month’s time, you likely don’t see it worthwhile to keep paying for it.

About FormSwift Customer Service

FormSwift has outlined the different ways in which you can contact customer service on the Contact Us page.

The best way to contact FormSwift is through email. Contact FormSwift customer service at An agent should get back to you during normal business hours.

The next way to contact FormSwift is to chat with an agent live on the website. Go to the Contact Us page and sign in to use their exclusive chat feature.

A different page reveals that FormSwift customer service can also be contacted by phone. Call 1-888-311-2977. To speak to a representative.

The last way to contact FormSwift is by mail. Write a letter to this address:

FormSwift Customer Support

1800 Owens Street

San Francisco, CA


How To Cancel Your FormSwift Subscription

FormSwift has a simple tutorial for how to cancel your FormSwift plan on the company website. This is how canceling your subscription goes:

  1. Go to and sign in to your account.
  2. Click on the “Account Settings” tab at the upper right corner of the page.
  3. Scroll down to the next page until you see a “Cancel Plan” button. Click this button to be guided through your subscription cancellation.

You’ll get an email shortly afterward in your inbox confirming your cancellation. Canceling your subscription won’t automatically process a refund from your subscription.

Can I Reach FormSwift Support On Social Media?

FormSwift isn’t on any social media channels such as X, Facebook, and Instagram. There seems to be no social media presence from the company ever since it was bought by Dropbox. Dropbox does have a social media presence with its own customer support team, but it’s not known at this time if the team will respond to FormSwift-related inquiries.

Getting A FormSwift Refund With In 4 Simple Steps

Want an easy way to get a refund from FormSwift? Let lead the way! We can contact your bank and your bank teller can decide what to do about your subscription cost. If approved, your refunds will go back into your bank account or credit card. has a fast and simple process:

  1. You sign up for an account on our mobile app or website.
  2. You tell us your experience with DoorDash and why they stepped out of line.
  3. We write up a formal letter and include a special chargeback code to make your refund possible.
  4. Your bank will review your letter and make a decision on your case.

There you have it! Nowhere in this process will Dropbox or FormSwift intervene so it’s all up to your bank to have the last word on your case.

FormSwift Competitors to Consider

FormSwift isn’t the only company that provides online document services. If you’re looking for these kinds of services, you’ll be pleased to know that you can get these services from other companies with similar features and price plans. Each competitor comes with a free trial and may include features not found in FormSwift. On the other side of the coin, these services might lack the features you may have enjoyed when using FormSwift.

Here are some of the alternatives for your consideration:

CompanyFree TrialBasic TierPremium TierOther Tier
Adobe Acrobat 7 Days$12.99 per month$19.99 per monthN/A
Conga Sign30 Days$20 per monthN/ACustom
DocuSign30 Days$10 per month$25 per month$40 per month
DottedSign14 Days$4.99 per month$9.49 per monthN/A
HoneyBook7 Days$19 per month$39 per month$79 per month
PandaDoc14 Days$19 per month$49 per monthCustom

Can I Still Use FormSwift After I Cancel?

After you cancel your FormSwift subscription, you can still use the service until the current billing cycle ends. For instance, if you cancel today, and your subscription ends in 9 days, you’ll still have 9 days to use FormSwift. This means you can edit, download, and manage documents for a little while longer.

The reason you can still do this is because you don’t necessarily cancel your current billing cycle. That will still be paid for, so you’ll still be able to have access until the subscription expires. Canceling your FormSwift subscription just basically prevents FormSwift from renewing your plan automatically each month.

Can I Get A FormSwift Refund If I Didn’t Mean To Get My Subscription Renewed?

Mistakes can happen from time to time. Some companies like OKCupid will grant refunds after accidental renewals and can acknowledge that you forget to cancel your membership. Some users likely don’t realize subscriptions have been renewed until they:

  1. See a renewal confirmation email in your inbox
  2. See an error email after you obtained a new credit card
  3. See unwanted charges on your bank statements

If you just realized you’re still paying for FormSwift, it’s worth a shot to contact the customer service team and explain what’s going on to justify the refund request. There’s no word whether or not FormSwift will make exceptions on refunds here. Is The Ultimate Refunding Partner

Let be your plan B when it comes to demanding refunds from all kinds of companies. Whether you're looking for online services, relationships, electronics, or anything you need to pay for, we can help you reason with your bank if corporations have treated you unfairly. Keep in your back pocket and take a look at many other companies and their refund policies:

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Frequently Asked Questions (FAQs)

What Are FormSwift’s Customer Service Hours?

FormSwift’s customer service works Monday through Friday from 6:00 AM to 6:00 PM PST. For those living in EST, this is 10:00 AM to 10:00 PM. These hours apply to phone, email, and chat.

How Does FormSwift Show Up On Bank Statements?

FormSwift transactions will have these descriptions next to their charges on your bank statements. Look for these terms to easily identify FormSwift and when your card was charged:


How Long Does It Take To Get Refunded By Formswift?

If approved by FormSwift for a refund, expect to get your money back into your bank account in 3 to 5 business days. This is according to FormSwift representatives communicating with customers on Better Business Bureau (BBB).

How Long Do I Have To Wait For A FormSwift Customer Service Email?

If you opt to contact FormSwift customer service through email at, expect to get a response around one business day. If you send your email early in the day, expect it later that day. If you sent it out during the evening or night, it’s likely you’ll get a reply the next day.

Does FormSwift Have A Free Version?

FormSwift does not have a free tier or plan, but it does offer a 7-day trial to new users. If you’ve already subscribed to FormSwift in the past, there’s a good chance you won’t be permitted a free trial, even if you didn’t get one before.

To make sure you get a free trial, or another one if you’ve gotten one already, use a different email address, phone number, and credit card number when you register for a brand-new account.