The NO.1 Way To Get A Refund From Fortnite

Epic Games released Fortnite in 2017, and has since popularized the battle royale genre and taken the world by storm. Millions of players log in daily to compete to be the last one standing in matches. The game continues to maintain momentum with new game modes and pop culture collaborations.

But if you’re looking to get a refund on something you bought in Fortnite, what do you do? Will a refund be allowed? Let aRefund.com show you everything there is to know about Fortnite refunds.

Can You Get A Refund In Fortnite?

It’s possible to get a refund from content you purchased in Fortnite. Each Fornite player is issued 3 “Return Tickets” to undo transactions. Barring the topic of Return Tickets, however, it’s not always easy to figure out if your content is eligible for a refund or how to request one.

Because Fortnite is a multi-platform game, players can play it on many different consoles and devices. This is why refunds can be complicated — because transactions are handled by more companies aside from Epic Games. Here is a list of compatible consoles and devices one can play Fortnite on so far:

• PC / Windows
• Mac
• Nintendo Switch
• Xbox One
• Xbox Series S
• Xbox Series X
• Playstation 4
• Playstation 5
• Android
• iOS

The types of content you can get refunds for from these platforms consist of packs and bundles, such as the Gilded Elites Pack. So long as you haven’t started the game since purchasing the content, you’ll be eligible for a refund.

Get What Belongs To You With aRefund.com

Get an easy chargeback using aRefund.com! Rather than play detective and find out where to go for a refund, you can let up help you request a refund from your bank — right from our mobile device or desktop computer.

Here’s how aRefund.com works:

1. Register for an aRefund.com account.
2. Explain what happened with your Fortnite purchase and why you’d like your money back.
3. Review the formal letter our cutting-edge AI wizard has created with your data. We’ll also append a chargeback code that you need for the refund to go through.
4. Wait for your bank to get your letter in the mail and make a final decision.

You’ll get a confirmation email regarding your bank’s decision. If they rule in your favor, you’ll get your money back in 3 to 5 business days.

Fortnite Return Tickets Explained

Return tickets allow players to return content purchased using the virtual currency known as “V-Bucks”. V-Bucks are redeemed for outfits, emotes, and other content in the in-game shop. Using a Return Ticket on an item allows you to give up that content and get your V-Bucks back.

For example, The “Mecha Morty” outfit costs 1,500 V-Bucks when available. If you return this outfit, you’ll get 1,500 V-Bucks back in your account.

To use a Return Ticket, open the game and navigate to “Settings”, then “Support & Refunds”, then “Return or Cancel Purchase”. Choose the item you want to refund and confirm.

Only items that were purchased with V-Bucks in the past 30 days are eligible for refunds.

Every Fortnite player is currently issued 3 Return Tickets. Every 365 days, players can receive another ticket if they have fewer than 3 in their possession.

Are Fortnite V-Bucks Refundable?

Fortnite V-Bucks can’t be redeemed for cash or refunded. V-Bucks are considered a currency with no monetary value. Currently, there’s no way for V-Bucks to be refunded if they’ve already been loaded into your V-Bucks balance.

V-Bucks Are Not Appearing

If you’ve purchased V-Bucks, but they’re not appearing in your balance, contact Epic Games customer service. When you ask for help from other customer support teams like Xbox or Playstation, they’ll direct you to Epic Games for assistance. Epic Games will walk you through steps for troubleshooting and workarounds. Since V-Bucks can’t be refunded after starting the game, sorting this technical issue out with Epic Games is your only option in this scenario.

How to Request A Fortnite Refund

To request a refund on Fortnite content, you’ll need to contact the company in which you bought the content from. For example, if you purchased the Fortnite Crew Pass on Xbox Series X, you’ll have to contact Microsoft/Xbox online.

Here are links to contact companies online regarding Fortnite refunds:

• Epic Games
• Windows
• Xbox
• Playstation
• Google Play
• Apple/iOS

These links will guide you through to contacting a representative or steps necessary to request a refund for your Fortnite content.

Nintendo currently does not offer refunds on digital (eShop) content, unless applicable by law.

Can I Get A Refund Without Contacting Customer Service?

For some platforms, you can get a refund without having to speak or correspond to a representative. This is true for the Fortnite developer’s own storefront — the Epic Games Store.

Epic Games classifies three types of digital content: Refundable, self-service refundable, and non-refundable. “Self-service refundable” means you can get a refund without having to contact a representative. Plain old “refundable” means you will need to contact customer support.

If you’ve purchased Fortnite content through the Epic Games Store, here are the steps needed to request a refund.

1. Log into the Epic Games Store website.
2. Click on the “Account” button on the upper-right corner of the screen to reveal the menu.
3. Click on “Transactions”.
4. Find the Fortnite transaction you want to refund.
5. Click on “Refund”.
6. Fill out the form for why you’re requesting a refund.

Microsoft Windows and Xbox are 2 platforms where self-service refunds can also occur.

How Much Time Do I Have To Return Fornite Content For A Refund?

Depending on the platform you’ve bought Fortnite content from, the return terms will vary. Here are the deadlines that each platform sets to return digital goods in order to qualify for a refund:

Fortnite Refunds From The FTC

The Federal Trade Commission (FTC) has served Epic Games with a lawsuit. This case stemmed from a widespread problem of players getting charged for content without permission, and Epic Games refusing to issue refunds or solve the problem. The two companies reached a settlement in which Epic Games agreed to pay $245 million for refunds of players that were charged without their consent.

If you were a Fortnite player that had money stolen from your account to pay for Fortnite content you can file for a refund by February 29th, 2024.

You can choose to get your refund from a check in the mail or via PayPal. Depending on how many consumers file and other factors, you may or may not get a full refund from the purchase or purchases in question.

Make aRefund.com Your Refund Companion

aRefund.com can help you make your case to get refunded in spite of corporations looking to keep your cash. Whether you think you’ve lost money on Fortnite, Roblox, or Overwatch 2, aRefund.com can work to give you a final decision in a few days.

Get started today on your web browser, or download the aRefund.com app on your smart device.

Frequently Asked Questions (FAQs)

Does Fortnite Have A Phone Number For Refunds?

Fortnite's developer Epic Games can be reached by phone at (919) 854-0070. When you call, however, a pre-recorded voice will state that players should visit the Epic Games website for refund inquiries.

Can I Get A Fortnite Refund If I’ve Been Banned From Playing?

As stated in the Epic Games Store Refund Policy, players that have been banned from Fornite or have violated the terms of service can’t receive refunds.

However, if you’ve been banned over suspicions that money was taken from you to pay for Fortnite items without your permission, the FTC can assist you in getting a refund until February 29th, 2024.

Can I Get A Refund If I Accidentally Purchase Something With V-Bucks?

If you accidentally purchase content with V-Bucks in Fortnite, you can use a Return Ticket to return the content and get your V-Bucks back into your balance. Epic Games also has a process where you can return the content without using a Return Ticket.

What Is Epic Games Customer Service Hours?

If you need help with Fortnite, Epic Games customer service is available 24/7. You can log into your account or create a “parent/guardian request” to leave a message to customer service.

Can I Email Fornite Customer Support?

If you want to email the developers of Fortnite for help, you can write to the customer support staff at help@epicgames.com. If you do get a response, expect it to not arrive for a couple of days due to how many emails the account receives and replies to.