How To Cancel GoDaddy and Get a Refund
GoDaddy is a web hosting company that offers domain names, website builders, and other services to individuals and businesses. Founded in 1997, the company has been at the forefront of website creation with memorable ads and spokespeople throughout the years. As of 2023, there are currently 62 million active websites made with GoDaddy.
Though are you having second thoughts with GoDaddy? Wondering if you can get a refund on your subscription? What happens to your website and domain if you pull out? We at aRefund.com can help answer these questions and many more.
Can You Get A Refund From GoDaddy?
GoDaddy has posted a guide on refunds and how to get a refund. Here’s a summary of this guide:
- Review the refund policy to see if you qualify for a refund.
- If qualified, you should delete the domain, product, or service you’re paying for.
- Contact GoDaddy customer support for the next steps.
It’s important that these three steps are done in the right order to ensure the refund can happen and done in the quickest manner possible.
About GoDaddy’s Refund Policy
GoDaddy’s refund policy lays out clear-cut terms for refund eligibility. Typically, you have 48 hours after the purchase to get a refund for a monthly subscription. For annual subscriptions, you have 30 days. There are special terms for international customers. Brazilian customers are eligible for a refund up to 7 days from any purchase made from GoDaddy. European Union and UK customers can cancel any plan for up to 14 days, but refunds might be partial as a result.
If you registered for a new domain, you’re eligible for a refund for up to 5 days after the registration. There are exceptions for certain domains.
There are exceptions for certain domains.
.PH domains for example are eligible for refunds a generous 59 days after the registration. Other domains like .AU, however, may only give you a 3-day refund window.
How To Delete A GoDaddy Domain
Each product and service on GoDaddy will have a different tutorial for how to cancel. Though if you primarily want to get a refund on a website, you’ll need to delete its domain.
Here’s how to remove a domain from GoDaddy.
- Go to the GoDaddy Domain Portfolio and log in.
- Check the box on the domain or domain you want to get rid of.
- Click on “Delete domains”.
- Click on “Yes, I consent to delete the selected domains.”
- Click on “Continue”.
There are two things to take into account for unwanted domains. The first is that aside from deleting the domain, you can sell it instead. You’re more likely to have it sold if it’s marketable enough for businesses to use.
The second thing to consider is that any domain that’s part of the bundle can’t be deleted. You will need to delete the entire bundle in order to delete the domain, in this case. Click here for how to delete other GoDaddy products.
About GoDaddy Customer Service
After you’ve found out you’re eligible for a refund and you’ve deleted your products, services, and/or domains, step 3 is to contact GoDaddy customer support.
Primarily, there are 3 ways to contact a customer support representative:
| Contact Method | Number/URL |
| Phone | 1 (480) 366-3550 |
| Text | 1 (480) 908-8665 |
| Chat | https://www.godaddy.com/, then click on the white “Contact Us” button. |
All methods offer available agents 24 hours a day, 7 days a week. For international phone numbers, click here to see numbers and business hours.
Can I Get A GoDaddy Refund If I Close My Account?
Users who have already closed their GoDaddy accounts aren’t eligible for refunds. This is because once your data is removed, the account will no longer exist, and thus, there is no way to get a refund from it.
This is stated in GoDaddy’s refund policy, which mentions that only users with active accounts can be eligible for a refund.
aRefund.com Makes Difficult Refunds Easy
With aRefund.com, we can help you file a chargeback with your bank in 10 minutes! Simply sign up for your account and you can write to your bank to request a chargeback without GoDaddy’s involvement. Here are aRefund.com’s key features:
- File a chargeback from your desktop or anywhere on a handheld device.
- Use our AI companion to write up a letter.
- Review the reason code necessary for the chargeback to go through.
- Send your letter automatically to your bank for review.
We’ll notify you if the chargeback will move forward. If approved by your bank, you’ll get your money back in up to 5 business days.
GoDaddy On Apple Refunds
GoDaddy apps such as GoDaddy Studio and GoDaddy: POS & Tap to Pay offer purchases that can take place on the storefront. For these purchases, it’s possible to get a refund, and you won’t even have to contact GoDaddy or Apple’s customer support. If you have a GoDaddy App Store purchase or subscription, simply go to https://reportaproblem.apple.com/. From there, follow the guide to get a self-service refund. If you see your GoDaddy purchase, you can get refunded, no question. If not, then it’s past the refund window.
What Happens If I Get A Chargeback On My GoDaddy Purchase?
If you get a chargeback on your GoDaddy purchase, the company might suspend or disable your account, as a chargeback would disrupt the process necessary for customers to receive refunds fairly. This will happen more often than not if you haven’t deleted the products, services, or plans associated with the money you’re getting your chargeback for. Though if you’re not planning on using GoDaddy again, this likely won’t matter to you. GoDaddy will not seek legal action against you for filing a chargeback successfully or unsuccessfully.
GoDaddy Alternatives
GoDaddy is the 5th largest web hosting website in the whole world. With that in mind, there are plenty of prominent alternatives that are sure to deliver on affordable plans, sought-after features, and simple ways to transfer domains, if desired. Here’s a list of websites to try next:
Things to look for in a new web hosting site include domain, SSL, and email bundles, in-house web page builders, and compatibility with your cloud, CMS, and/or eCommerce platforms of choice.
Get Your Money Back Today With aRefund.com
If GoDaddy dropped the ball on giving you the refund you deserve, aRefund.com will pick it up. Whether you’ve paid for a domain, subscription, or other services like domain transfers, we can work with your bank to cancel the transaction. You can’t afford to let that money get away!
Keep aRefund.com in your back pocket for the next time you need your money back in a flash.
Frequently Asked Questions (FAQs)
Can I Get A GoDaddy Refund From PayPal?
If you’ve purchased a GoDaddy plan or service with PayPal, you can file a dispute with the PayPal Resolution Center. If you do so, a PayPal handler will ask you to provide evidence that can support why PayPal should favor you. A GoDaddy representative will do the same. This process can take a number of weeks to reach a conclusion. If PayPal rules in your favor, you’ll get a refund. If PayPal rules in GoDaddy’s favor, the payment will stand.
What Are GoDaddy’s Customer Support Hours?
GoDaddy’s customer support hours are typically 24 hours a day, 7 days a week. Whether you need help at any time of day, you should get it no matter if you are calling, emailing, or on the website for a live chat session. Certain countries, however, might have customer service departments that have their own business hours. You can visit this link to see when Godaddy customer support is available in your country.
Can I Get A Refund On Product Or Plan Renewals?
GoDaddy only allows refunds on renewals that involve domains. Typically, you have 45 days after the domain has been renewed automatically to be eligible for a refund. For manual renewals, you have only 5 days. Any other services and subscriptions can only be eligible for a refund if you recently purchased the service or subscription and the grace period is still active.
Is GoDaddy Customer Support On Social Media?
GoDaddy is active on social media and engages in customer support on social media channels like X, Instagram, and Facebook. Reply to a GoDaddy post, and depending on your issue, the account may either show you a helpful article on GoDaddy’s website or invite you to further the conversation in a direct or private message.
How Do I Close My GoDaddy Account?
To close your GoDaddy account, you need to delete every service and plan you’re currently paying for, so that you’re not paying for anything. After you do this, wait for at least 24 hours. Then, navigate to the Privacy section on the GoDaddy website. Then, click on “Account”, followed by “Close Account”. You will be led to 2 more pages until GoDaddy starts the process of removing the account.
If you still have active subscriptions as you try to close your account, the website will not move forward and remind you to delete those subscriptions and wait 24 hours to attempt to close your account again.
