How To Get A Refund From Klover

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Get Money Back From Klover Transactions In A Breeze

Klover is a banking and cash advance app for users with a pre-existing bank account. Launched in 2019, the app touts you can get $200 in advance 2 weeks before your work paycheck without late fees, interest rates, or credit checks. Klover has over 6 million users as of December 2023, a consumer base that has quadrupled since 2021.

But whether you use Klover for finances or you pay for a paid Klover membership, you might be wondering how to get your money back if you’re not happy with what you paid for. We have these answers and many more regarding Klover refunds at

Can You Get A Klover Refund?

Klover has outlined its Terms and Conditions on this page. Essentially, Klover doesn’t offer refunds for cash advance services. And because cash advances must be paid back, you can’t get a loan expunged, and it must be paid back before the deadline.

The only services that can be refunded are from Klover+ memberships. You must contact Klover customer service to inquire about a refund, as it can’t be issued after cancellation.

Can I Use Klover To Ask For A Refund On A Payment?

Klover isn’t a bank, so it can’t monitor bank activity, nor can its services be used to purchase goods and other services. While Klover does manage money, it can only be used to transfer cash advances to other financial institutions.

Here are all the types of banks that users can transfer money to:

  • Commercial banks
  • Credit unions
  • Online only banks
  • Central banks
  • Thrift banks

How Do I Get A Refund For Klover+?

Those that would like a refund on a Klover+ membership can email Klover customer support at Explain why you’d like a refund and don’t forget to mention your account information.

As of this writing, it’s not publicly known what qualifies for or constitutes a Klover+ refund, but we suggest not to wait to act for the best chance at getting refunded.

You should get a response within the day or the next day. A customer support agent should be able to explain the next steps towards the refund or explain why the payment will stand. The company accepts refunds at its own discretion, so it isn’t a guarantee that you’ll get your money back.

Klover Customer Support Contact Methods

While the company suggests writing an email to customer support regarding refunds, there are two additional ways to contact a customer service agent. Here are the three ways to get in touch with the team at Klover:

  • Email - Write a message to
  • Chat - Click the “Help” button on any page on Klover’s customer support site.
  • Submit A Request - Tap on “Contact Customer Support”. This option is only available on the Klover mobile app.

Both Email and Submit a Request options are basically the same, in which you write a message to customer support, and somebody will get back to you. Be sure to include your phone number and email address that’s associated with your Klover account.

How To Start A Chat With Klover Customer Service

While it’s easy to access Klover’s online chat, you’ll need a number of things in order to be served by an agent. Here’s what you’ll need to do on Klover’s customer service pages:

  1. Click on the “Help” button on the bottom right corner of the screen.
  2. Enter your name, email address, phone number, and banking institution.
  3. Select the reason you want to contact Klover.
  4. Write your message.
  5. If applicable, provide a screenshot for evidence.
  6. Click on “Send”.

You will be placed in a queue momentarily before a representative will be speaking with you in the chat.’s 4-Step Refund Process

Want an easy way to get a Klover refund? Let lead the way! We can contact your bank and they can decide what to do about your Klover purchases. If approved, your refunds will go back into your credit card or bank account. has a fast and simple process:

  1. You sign up for an account on our website or mobile app.
  2. You tell us your experience with Klover and why they stepped out of line.
  3. We write up a professional letter and include a special reason code to make your refund possible.
  4. Your bank will review your letter and make a decision on your case.

Once you have your letter submitted, there’s not anything else you have to do! If approved, expect money to go back into your funds in around 3 to 5 business days.

Does Klover Contest Chargebacks?

When filing for a chargeback, your bank will carefully review your case and will make the decision in your favor should they find Klover to go against their own guidelines.

On Klover’s Terms and Conditions page, the company will notice and appeal bank chargebacks should you be able to get approved for one. Klover temporarily disables accounts that are granted a chargeback and permanently disables accounts that are granted multiple. Though if you never plan to use Klover again, this shouldn’t be anything to worry about.

Klover Rivals To Consider

Klover isn’t the only cash advance app game in town. If you’re in need of another way to get cash advance services on your smartphone, you should consider one of these companies next:

ServiceMonthly Subscription CostCash Advances Per Paycheck
BranchN/AUp to $500
Chime$1 (in the form of a transaction)Starting at $100
Vola Finance$1.99Up to $300
Current$2.50 per transaction$200
Beem$2.99Up to $1,000
Brigit$5 per transactionUp to $250
CleoPlus: $5.99

Builder: $14.99

Up to $100
Possible Finance$8Up to $500
B9$9.99Up to $500
Gerald$9.99Up to $215
Albert$14.99Up to $250
PatactivVariesUp to $1,000

Does Klover Offer Free Trials For Klover+?

Klover states that new Klover members get a 30-day free trial of the Personal Financial Management Services. This appears to be the alternative name for the Klover+ subscription, as both are priced at $3.99 per month.

The company also mentions that one user is only allowed to have one account at a time. With that in mind, it may be very difficult to get a second account in order to take advantage of another free trial, due to the registration requirements such as your bank account information and social security number.

Make Your Plan B For Chargebacks

Spending 10 minutes on can go a long way in sparing you of stress when dealing with Klover and other companies with strict refund policies. From cash advance services to , no company is exempt from chargebacks from your bank.

Explore to learn more about other eye-opening refund policies out there.

DatingTinder refundHinge refundBumble refundPlenty of Fish (POF) refundGrindr refund
EntertainmentOnlyFans refundAudible refundTicketmaster refundDisney refund
FinanceVenmo refundZelle refundPayPal refundCashApp refundAffirm refund
Food/ GroceryDoordash refundInstacart refundGrubhub refundUberEats refundDomino’s refund
GamingRoblox refundRiot refundPlayStation refundXbox refundNintendo refund
Online ServiceGrammarly refundAmazon refundShopify refundLyft refundChegg refund
Streaming/ TechNetflix refundSpotify refundHulu refundApple refundYouTube refund
TravelFrontier Airlines refundDelta Airlines refundUnited Airlines refundAirbnb refundAmtrak refund

Frequently Asked Questions (FAQs)

What Are Klover’s Customer Support Hours?

Klover has two different schedules for customer service. The chat team works Monday through Friday from 9:30 A.M. to 5:00 P.M. CST. The company apologies for not being available to serve customers on weekends.

The email team works 24 hours a day on weekdays. The company specifies that a “skeleton crew” may work on Saturdays and Sundays.

Can I Call Klover Customer Support By Phone?

Klover doesn’t have a phone number listed anywhere online. As of this time, the company only provides support through email, the website, or the mobile app.

Is Klover A Reputable Company?

Klover is currently graded an A+ rating by the Better Business Bureau (BBB). After 5 reviews, the company has a 1-star rating out of 5. The company has addressed only 19 complaints in the past 3 years.

Can I Change Any Information In Klover After I Sign Up?

Klover doesn’t have the ability or allow users the ability to change any personal information after signing up for an account. This includes your name, date of birth, phone number, email address, and bank checking account number.

This is so that each user only has one account, and that shady frauds or scammers don’t take advantage of Klover’s services to commit identity theft or extortion. It also keeps users from obtaining a free 30-day trial more than once.

When Do I Need To Repay Klover From A Cash Advance?

When you request a cash advance from Klover, the repayment date for the loan will typically be your payday at work. Klover will automatically charge you the funds to cover the loan from your bank account, just like an automatically renewed subscription. If you don’t have enough money in your account to cover the debt, Klover will collect whatever is in the checking account and will email you how to pay off the rest.