How To Get A Full Refund From Patreon
Patreon is a content subscription platform for influencers and personalities. When YouTube updated its policies that awarded users less in monetization, Patreon became the go-to way for fans to financially support their favorite content creators.
But if you’re looking to get your money back from Patreon, how does it work, and what does the company say when you request a refund? We at aRefund.com have answers to these questions and more in our useful guide for consumers.
Can You Get A Patreon Refund?
Patreon has outlined the company refund policy on this page. In most cases, Patreon doesn’t issue refunds, so if you pay for a creator’s content, there likely isn’t much Patreon can do to give you your money back.
You can request a refund to the content creator you gave money to — similar to OnlyFans. However, you can technically only ask for refunds on the last 3 monthly payments you’ve given, which span the past 90 days. There are loopholes to this if you use a third-party payment method. Payments are in the form of monthly subscriptions.
Patreon Refund Exceptions
Patreon will thoroughly review refund requests, and more often than not, the request will be denied. Here are all the scenarios in which Patreon will intervene and issue refunds to subscribers:
- The content creator violated Patreon’s Terms of Use
- The content creator has been banned from Patreon
- The subscriber has been overcharged of a subscription he or she has agreed to pay per month
- The owner of the payment method has had his credit card or bank account hazard without his or her authorization
How To Request A Refund From A Patreon Content Creator
Content creators can be contacted in one of many different ways. Depending on how prominent they are and how many followers they have, however, it’s not a certainty that creators will read and respond to any messages you send.
Here are all the possible ways to reach out to a content creator for a refund:
| Patreon | You can send private emails to creators on Patreon. |
| If you know the creator’s email address, you can send him or her a message. Oftentimes, you can find the creator’s email address on his or her YouTube channel. On the home page, click on the channel bio colored in gray, and then click on “View Email Address”. | |
| Social Media | Influeners will also have X, Facebook, Instagram, and other social media channels. You can send the account a private or direct message, if possible. In certain scenarios, you can send the account a message without having to follow the account. |
It’s strongly recommended not to request a refund in a public post that anyone can read. The reason being is that you might have to disclose sensitive account information in order to have your refund processed.
Can I Get A Patreon Refund Through Apple?
If you’ve purchased a Patreon subscription on Apple, you can certainly contact Apple regarding a refund request. Apple will allow customers to request refunds on App Store and Apple TV transactions without having to contact customer service.
Here’s what you should do about an App Store Patreon transaction:
- Visit Apple’s Report A Problem page.
- Click on "I'd like to,".
- Click on "Request a refund."
- Type out the reason why you’re asking for a refund.
- Click on “Next”.
- Select the Patreon subscription.
- Click on “Submit”.
Apple doesn’t disclose how much time you have to request a refund before it’s no longer eligible. If approved, your funds will return to your credit card in 1 to 2 business days.
How To Get Patreon Refunds For Payments Longer Than 90 Days Ago
There’s a way to get a refund for a transaction that took place longer than 90 days ago. The catch is that both you and the content creator must use a third-party payment platform such as PayPal or Venmo. With either of these platforms, it’s easy for content creators to find your payments and issue refunds. Alternatively, the creator can also send a payment to your PayPal or Venmo account associated with your email address.
Can I Dispute Patreon Subscriptions On PayPal?
If you have a Patreon subscription that’s handled by PayPal, you can use the PayPal Resolution Center to open a dispute with Patreon. The creator for the transaction won’t get involved.
PayPal will assign a handler for your case and make a decision based on the information you and the content creator present. The case will last for around a couple of weeks until the handler makes a decision.
This doesn’t guarantee that you’ll get a refund, however. If the case rules in Patreon’s favor, the transaction will stand and you won’t get a refund. Also keep in mind that if you open a dispute with PayPal, you won’t be able to have Patreon’s customer service help you with the matter further.
About Patreon Customer Service
Subscribers can contact Patreon Customer Service primarily at this link. You’ll be able to send a message to customer support, and the team will email you back momentarily. Patreon’s customer service is standing by from 9:00 AM to 6:00 PM PST, 7 days per week.
Patreon customer service is also available on X. Customer service on X is available from 9:00 AM to 4:00 PM PST, 7 days per week. To contact the account, click on the envelope icon. This will allow you to send a private message.
A staff member will get back to you in 1 to 2 business hours. Specialists on X, however, won’t be able to address the following inquiries:
- Account accessibility
- Payments
- Refunds
- Payouts
- Terms and conditions inquiries
Effortless Patreon Refunds With aRefund.com
Consider aRefund.com a reliable refund partner! We work to give countless customers their money back and determine if corporations have infringed upon consumer rights. To do this, we communicate with your bank and explain why you deserve a refund for your Patreon payment. To ask for your refund, take our 4-step plan into account:
- Sign up to aRefund.com on the mobile app or website.
- Explain what happened with your Patreon transaction.
- Read the professional letter crafted by our AI wizard as well as the included reason code necessary for your refund to happen.
- Wait for a decision as we send the letter to your bank for consideration.
Awesome, right? Asking for a refund has never been easier than this. You can use aRefund.com at home or anywhere with a smart device and begin your refund request at your earliest convenience.
aRefund.com: Get Back What’s Rightfully Yours
Sign up for an aRefund.com account today and get your refund inquiry filed faster than it takes to write messages back and forth with a Patreon representative! You can have us mail a letter to your bank anytime whether at home or on the go! Consider subscribing to aRefund.com today for any time a company tries to pull a fast one on you.
Frequently Asked Questions (FAQs)
Is Patreon A Reputable Company?
Patreon is rated B- by the Better Business Bureau (BBB). The company has faced over 150 complaints on the BBB website in the past 3 years. Most of the complaints on the page involve subscriptions still going on after the user decided to cancel. Considering there are 8 million subscribers on Patreon on a monthly basis, the percentage of users having a bad time with the company might be very low.
Does Patreon Offer Free Trials?
Patreon gives content creators the ability to offer free trials on the subscription tiers of their choosing. A free trial is only available if certain creators allow them.
If you start a free trial, you’ll need a credit card to proceed, as you’ll be charged for a billing term at the end of the trial unless you cancel beforehand.
Can I Still Access Subscription Content After I Cancel On Patreon?
According to Patreon, you can still access exclusive content for the price tier you subscribed to. Canceling your subscription only means that you’re preventing any more payments for the subscription moving forward. So long as you’ve still paid for the current month, you’ll still have access to the content creator’s subscription.
Can I Call Patreon For A Refund?
Currently, Patreon doesn’t offer phone support from their customer service team. While they do have a number on their website, that being 1 (833) 972-8766, it won’t work. When you call this number, an automated voice will state the number’s no longer in service. It seems the company has forgotten to remove this number from each of its web pages.
How Long Does It Take To Get A Patreon Refund?
According to Patreon’s refund policy, refunds will be processed between 5 to 7 business days. This process will start once you receive an email that states your refund has been approved by Patreon.
