The NO.1 Hack To Get Money Back From Meta Oculus Games

Meta has been one of the pioneers of virtual reality (VR) technology with the acquisition of Oculus in 2014. Today, all Oculus products have been rebranded as Meta products. Meta is the developer of the Oculus Rift and Oculus/Meta Quest 1 and 2 — with Beat Saber, Pistol Whip, and Resident Evil 4 VR being among the most popular titles.

But what if you want to get a refund on Meta and Oculus products and software? We at aRefund.com can help you find answers to this question and more with our comprehensive guide!

Can You Get A Meta/Oculus Refund?

Meta will allow refunds for some Meta and Oculus products, but not all products. When it comes to hardware, you can return the product and get a refund for a limited time after you buy it. As for software, it’s pretty much the standard refund policy you would expect from Steam or Xbox.

Meta/Oculus Refund Policy Explained

Products you order from the Meta Quest Store and are shipped to your home address can be returned within 30 days for a refund. This includes Meta VR headsets and accessories.

In terms of games and other digital content, the return and refund window isn’t so lenient. The content must have been purchased within the past 14 days, and must have been used for less than 2 hours. So for example, if you’ve purchased Asgard’s Wrath II 10 days ago, and have only played it for 1 hour and 45 minutes since then, it can still be returned.

What Meta/Oculus Products Can’t Be Returned?

Any products that fall short of Meta’s return and refund credentials can’t be returned in exchange for your money back. These products are as follows:

• Used and second-hand Meta/Oculus headsets and accessories
• Meta/Oculus headsets and accessories purchased from another store
• Meta/Oculus headsets and accessories purchased more than 30 days ago
• Digital content that has been used for more than two hours or purchased more than 14 days ago
• Movies
• Bundles and content within bundles
• Subscriptions
• Any content that was previously refunded

If you’re not able to get a refund on digital content, it can still be deleted from your hardware so it’s no longer occupying storage space.

Turn To aRefund.com For A Bank Chargeback

If Meta’s not fulfilling your refund request, you can get help from aRefund.com! We’ll reach out to your bank for a chargeback request, and if approved, you’ll see your funds return to your bank account within 5 business days!

Here’s aRefund’s 4-step plan for refunding customers:

1. Register your account with aRefund.com.
2. Explain your situation with Meta and why you deserve your refund.
3. Our AI system will draft a formal letter to your bank, and provide a reason code it needs to grant the refund.
4. Your bank receives the letter in the mail and reviews it.

No heavy lifting or hours spent waiting on the phone. Just peace of mind that your refund request gets a fair chance without any Meta intervention.

How To Return A Meta Headset

If you want to know how to get in touch with Meta to return a headset or accessory you just bought, the return process is fairly easy and can be done all on your desktop or smartphone.

1. Visit https://www.meta.com/help/orders-and-returns/returns/.
2. Click on “Start a return”.
3. Enter your order number and email address.
4. Explain what is wrong with your Meta headset purchase. Provide any accompanying images if applicable to help explain your situation or to provide proof.
5. Submit your return request.

Meta should get back to you shortly with instructions on how to send your product back.

How To Request A Refund On Meta Content

Requesting a refund for Meta digital content requires a different process from requesting a Meta hardware return.

Here’s how to ask for a refund for a Meta game:

1. Open the Meta app on your smartphone.
2. Tap on “Menu”.
3. Tap on the “Settings” panel.
4. Tap on “Purchase History”.
5. Look for the content you want refunded and tap on the vertical ellipsis “⋮”.
6. Tap “Request Refund”.

Meta will get back to you with an email message detailing the refund procedure and how many business days to expect your refund to be sent to you.

How To Refund Gifted Meta Games

Meta also accepts refunds on gifted games and digital content. For instance, if you give your friend Eye of the Temple, but they would like another game, you can get your money back, no questions asked.

Gift refunds work in the same way as normal refunds do. The content must be returned within 14 days of the purchase date and with less than 2 hours of playtime on the content. The refund will go back to your original payment method.

What’s The Least Expensive Meta/Oculus Headset Out There?

Many gamers and consumers have criticized Meta for their outrageous prices when they believe the technology doesn’t justify it. Technically speaking, you can buy second-hand Oculus and Meta headsets for less than what are being sold on the Meta Quest Store. This is your number-1 option if value is the most important factor in buying a headset. If you want to buy a Meta headset new, there are three options available — all varying in price and other features.

Meta Quest Competitors

If you’re looking for another VR headset that isn’t made by the Zuckerburg-owned organization, there are many other manufacturers out there. A lot of games found on Meta headsets are also available on other VR platforms. Here are 6 of the most-known headsets on the market:

• Apple Vision Pro

• HP Reverb G2

• HTC Vive XR Elite

• Pico 4 VR

• Playstation VR 2*

• Valve Index**

*Playstation 5 console required

**Steam account recommended

Make aRefund.com Your Reliable Refund Companion

Aside from Meta products, we help customers with all kinds of chargebacks for ticket purchases, dating subscriptions, streaming costs, and more! Our AI services give you the best chance at getting refunded when companies drop the ball.

Get started with aRefund.com now on your favorite web browser or with our iOS or Android mobile app.

Frequently Asked Questions (FAQs)

Can I Contact Meta By Phone Number?

A number of different phone numbers associated with Meta are floating around online, such as 1-(866)-798-0595, 650-308-7300, and 650-543-4800. It’s not known at this time if these numbers can be used for Meta Quest inquiries, as they’ve been used for Facebook and Instagram help pages rather than with Meta VR products. You can try calling each number at your own discretion.

Why Didn’t Meta Accept MY Oculus Refund For A Headset?

If you returned your headset to Meta, but they decided they cannot honor a refund, there can be a number of things wrong with the headset to influence their decision. These factors may include damaged packaging, the headset failing to turn on, or missing parts and accessories. Feel free to contact Oculus again if you feel there’s been a mistake or misunderstanding.

How Long Does It Take For Meta To Review An Oculus Refund Request?

After a refund request is submitted, it can take up to 5 days for Meta to review the request and get back to you via email. You can go to this link for further details.

Can I Get Refund Help On Meta Community Forums?

You can get assistance on Meta Community Forums in which you can correspond with other consumers as well as personnel from Meta. Meta definitely reads your questions and works to give you a solution. Visit https://communityforums.atmeta.com/ and log in with your account to get assistance.

Can I Get An Oculus Refund On A Subscription?

Currently, Meta and Oculus do not offer refunds for subscription-based content. The company stresses to work to get your subscription canceled before another payment goes through. Click here to see how to cancel an app subscription.