Get Your Money Back From Roblox Stress-Free

First launched in 2006, Roblox is a free-to-play multiplayer game where players can create their own adventures, environments, and multiplayer modes using in-games tools and mods. The game is available on computers, game consoles, and smart devices, and is often compared to other popular games like Minecraft and Fortnite. Roblox is enjoyed around the world by around 70 million players daily.

But if you’ve recently bought content for Roblox and want to get your money back, where do you turn? It can be a complicated matter when it comes to video games, but we at aRefund.com have solutions for every kind of Roblox player. Read our comprehensive guide to learn more.

Does Roblox Accept Refunds?

Roblox has a statement on the company website regarding refunds. Essentially, the Roblox corporation will grant refunds for unauthorized transactions. If someone else used your payment information to pay for Roblox content without your permission, you can contact Roblox customer service and have your issue straightened out.

However, if you’ve purchased Roblox content from a game or app marketplace, handling the transaction is outside the Roblox Corporation’s control, and you must address the problem elsewhere.

How To Contact Roblox Customer Support

Roblox has a customer support team on the company website. The primary way to contact the company is to leave a message, and a team member will get back to you with an email to the email address you provided.

Here’s how to leave a message to the Roblox Corporation:

1. Visit this link.
2. Enter your date of birth, or click “log in” to sign in with your account.
3. Fill out the form on the next page.
4. Select the issue details that best apply to your situation.
5. Write your message to the team. Don’t leave out any important details.
6. Click on “Submit”.

While there’s no option to ask for a refund with this contact form, you can still ask for one and see what the decision is. You can also use this form to cancel a Roblox Premium Subscription, get help with billing, among other inquiries.

How To Get Roblox Refunds From Consoles And Apps

Aside from Windows PC, Roblox content can be purchased on Mac, Xbox One, Xbox Series X and S, PlayStation 4 and 5, iOS devices, Android devices, and Meta Quest 2 and Pro. If you play Roblox on just one console or device, you should have a clear idea of where to request a refund. Roblox, however, is a game that enables “cross-progression”, which means you can play on multiple devices using the same account. If you play the game on 2 or more devices, it might be harder to remember where you might have purchased the content from.

Here’s where you can ask for Roblox Refunds from third-party companies:

Most of these companies offer self-service refunds, where if the transaction qualifies, you can get a refund without having to talk to customer service. Other companies will require you to reach out to a specialist through phone, chat, email, or social media.

What Kinds Of Roblox Content Can’t I Get Refunded On?

In Roblox, you can get refunds on Roblox Premium Memberships and physical gift cards where applicable. The type of Roblox content that can’t be refunded include:

• In-game “Experiences”
• In-game passes
• Clothing and skins
• Weapons
• Animations
• Vehicles
• Effects
• Other assets
• Robux, the game’s virtual currency
• User-created content

All the content in the game doesn’t have a monetary value, so you can’t redeem any of the content or Robux in your balance for cash. You can only get refunds on the premium membership and Robux packs if they haven’t been used or redeemed.

Can The Roblox Corporation Accept Refunds On Spent Robux?

According to the Roblox Corporation website, you can’t get back any spent Robux if you exchange them for in-game content. While Fortnite allows players to return in-game content to get back virtual currency for a limited number of times, it’s not the case yet with Roblox.

aRefund.com’s 5-Step Refund Process

If the Roblox Corporation or the third-party company closed the door on a possible refund, you can get help from aRefund.com! We’ll get in touch with your bank to see what can be done about the Roblox purchase you want returned.

aRefund.com works like this:

1. You set up your aRefund.com account with our smartphone app or website.
2. You explain why you deserve a refund for your Roblox purchase.
3. Our AI bot will find a chargeback code or “reason code” that makes your supposed refund more warranted.
4. The AI bot will write a professional letter to your bank.
5. Your bank will read the letter for review and make a decision.

Pretty cool! If your bank approves our refund, you should expect your money back into your account in 3 to 5 business days.

About Roblox Scams

Scams can happen where two players exchange items with one another with one player not getting what was promised after giving away their promised item. The Roblox Corporation has released a statement on in-game scamming, and encourages players to maintain a healthy ecosystem. If you suspect you were scammed by another player, you can contact Roblox customer support for help.

Roblox On The Better Business Bureau

The Roblox Corporation has received an F rating from the Better Business Bureau (BBB). In the past three years, the company has addressed over 1,000 user complaints. A large percentage of complaints involve payments that don’t properly register and users getting hacked and unable to log into their accounts. But considering the millions of players that still use Roblox, suffice it to say that the odds of encountering technical problems in Roblox are very slim.

Roblox Alternatives

If you’ve had your fill with Roblox, you’re likely wondering what other games you can try where you can play with others and let your imagination run wild.

Here are some games to consider that are similar to Roblox:

• Minecraft
• Fall Guys
• Core Games
• Gary’s Mod
• S&box

aRefund.com Picks Up Where Corporations Leave Off

We at aRefund.com feel customers that are unsatisfied with what they paid for should get reimbursed, and it can’t be any more true when it comes to plane tickets that cost hundreds — or even thousands of dollars from your own bank account.

Sign up with aRefund.com today so you can do something about Southwest and other companies right now. Request a refund with us at home or on the go!

Frequently Asked Questions (FAQs)

Can I Contact Roblox On Social Media?

Roblox has an active social media presence. You can view a list of social media accounts that the company manages here.

None of these accounts, however, handle customer service or are designed to help solve problems for customers, but you can closely follow them for news and updates on the game.

Can I Call The Roblox Corporation By Phone?

The Roblox Corporation has a number on file, which is (888) 858-2569. However, the company doesn’t label this number for customer service, so it’s not known if you can still call this number for refunds or account help.

Can I Email Roblox About Refunds?

You can email the Roblox Corporation at info@roblox.com. Just be sure to include your account information so that the team doesn’t have to ask for it. It might take a while for a specialist to receive and respond to your message, however. If approved for a refund, you can also ask for updates if need be.

How Much Time Do I Have To Return Roblox Content For A Refund?

For PlayStation, Xbox, and Meta purchases, you have 14 days to return the digital content for a refund. Google only allows 7 days. The Roblox Corporation, Apple, and Amazon don’t specify the allowed time, so you’ll have to find out if you can request refunds on your content.

Can I Get Refunds On Roblox Mods?

The Roblox Corporation doesn’t sell Roblox mods. If you’ve purchased a mod that doesn’t work or you don’t know how to install it, reach out to the merchant you’ve purchased the mod from for assistance.