Can You Get Your Money Back From Rumbleverse? Yes, Here’s How!
Rumbleverse was a free-to-play battle royale game developed by Iron Galaxy Studios and published by Fortnite-owner Epic Games. While the game had a bustling and growing online community, the game was taken offline on February 28th, 2023. The developers have pledged that every player will get an automatic refund on everything they’ve purchased inside the game.
However, if you haven’t found any Rumbleverse refunds in any of your bank statements, cards, or virtual wallets, aRefund.com can help! Continue onwards to learn more about how to ensure you’ll get your money back and more.
Can You Get A Rumbleverse Refund?
Iron Galaxy Studios has stated that any player that has purchased either the Rumbleverse Battle Pass or “Brawla Bills” virtual currency will get 100% refunded, regardless of how much money was spent or what platform the game was played on. Essentially, if you have purchased something from inside the Rumbleverse game, you should be entitled to a refund. If you did not purchase anything, you aren’t owed anything.
The Rumbleverse developers have posted an FAQ page describing Rumbleverse’s closure and refunds, at www.rumbleverse.com, but this site has since been taken down, and Rumbleverse’s social media pages have since been abandoned.
Which Consoles and Platforms Are Eligible For A Rumbleverse Refund?
Anyone who has played Rumbleverse and purchased content is entitled to a refund, and there are no limits to the choice of console. Rumbleverse was released on the following platforms:
- Epic Games Store for Windows PC
- PlayStation 4
- PlayStation 5
- Xbox One
- Xbox Series X or S
How Do I Get A Rumbleverse Refund?
If you haven’t yet received a Rumbleverse refund, you’ll need to contact Epic Games Technical Support. Here’s how to drop them a message:
- Click here to visit the Epic Games Technical Support page.
- Log in to your Epic Games account or click the prompt at the top of the screen to do so.
- Once logged in, click “Contact Us”.
- On the Support Contact page, fill out your personal information.
- Where it says “Product”, scroll down to “Other”.
- Where it says “Contact reason”, scroll down to “Refund”.
- Explain how you didn’t receive a refund for Rumbleverse. Explain everything that you know to help them understand your situation.
- Click on “Submit an email request” after you reviewed all of your information.
What Happens After I Request An Epic Games Refund?
Firstly, expect Epic Games Technical Support to take up to a week to respond to your inquiry. As you may guess, there is an extremely high volume of inquiries that Epic Games addresses daily regarding Fortnite, Rocket League, and other games they currently manage. When your inquiry is seen by a specialist, it will be handled by the first one that’s available at that time. The specialist will send you an email for what’s to come next. In the email, the specialist may:
- Declare your refund is being processed
- State that your refund was already processed and may provide a guide for where to find the refund on your bank statement
- May ask for additional information
- State there’s a problem and the refund can’t be processed at all
The helpfulness of each specialist is considered hit-and-miss. While some specialists are friendly and helpful, others might not be as caring or knowledgeable, which can really disappoint players and paint a negative picture on the Epic Games brand as a whole. If your specialist isn’t that helpful, then you can always submit another email request, though expect another extended period of waiting just to hear back from a different specialist.
I Was Only Partly Refunded From Epic Games And I’m Owed More Money
There have been instances where former Rumbleverse players only got refunds from one or two transactions, but not every transaction placed towards Rumbleverse. If you’re still owed more money, be sure to contact Epic Games to let them know so they can settle this for you.
Make sure all your Rumbleverse purchases have been refunded and documented in your bank account or virtual wallet.
Rumbleverse Alternatives To Consider
Grapital City might be closed for good, but there are other free-to-play games you can consider if you’re looking for an action-packed adventure on PC or consoles.
Here are some notable games to try:
| Game | Publisher | Platform(s) |
| DC Universe Online | Warner Bros. |
|
| The Elder Scrolls Online | Bethesda |
|
| Fall Guys | Epic Games |
|
| Final Fantasy XIV | Square Enix |
|
| Fortnite | Epic Games |
|
| Naraka: Bladepoint | NetEase Games Montreal |
|
| Multiversus | Warner Bros. |
|
| Phantasy Star Online 2: NEW GENESIS | Sega |
|
| PUBG: Battlegrounds | Krafton |
|
| Warframe | Digital Extremes |
|
How Long Do Rumbleverse Refunds Typically Take?
When Rumbleverse went offline, most players who bought content received refunds within a couple of days. However, if players haven’t gotten their refunds, we can’t imagine that it would be speedier than the typical response time players expect from Epic Games.
Does Epic Games Still Honor Rumbleverse Refunds?
Iron Galaxy and Epic Games have clearly stated that every Rumbleverse player is entitled to get all their money back. If you didn’t get your refund yet, Epic Games should still be obliged to give you one, as they did not establish a deadline for when they stop refunding former Rumbleverse players.
How Does aRefund.com Make It Easier To Get A Rumbleverse Refund?
aRefund.com can help speed up the refund process so your support claim isn’t spent days sitting inside of a server waiting to be read. Here’s how aRefund.com helps consumers in need of their money back:
- Contact us and explain why you’re entitled to a refund.
- We’ll write a carefully-crafted letter and state the most appropriate reason code to your cardholder on your behalf.
- Your bank should email you regarding a decision on the Rumbleverse refund.
That’s all there is to it! With our technology and resources, we help build strong cases for some of the most difficult situations to prevail in, and have successfully secured refunds from many companies and services.
aRefund.com: Your Money Back, Now
aRefund.com is the go-to site and app for fast, hassle-free refunds on subscriptions, products, games, and more! Because getting refunds is time-consuming and complicated for the average consumer, we can step in as a middleman for each instance you feel you’re entitled to cash back.
Keep aRefund.com in your back pocket and take advantage of our quick and smart service when the occasion arises!
Frequently Asked Questions (FAQs)
Do I Receive Any Other Compensation Along With A Rumbleverse Refund?
Rumbleverse players are only entitled to refunds for the money spent towards the game. There are no commemorative or complementary gifts or deals for those that have played or spent money on the product.
Why Did Rumbleverse Get Cancelled?
Game Informer posted an article on Rumbleverse’s cancellation announcement. While there was a loyal fan base building in the game’s first six months, the page indicates that the number of players wasn’t substantial enough to keep the project going.
Can I Call Epic Games By Phone Regarding A Rumbleverse Refund?
Epic Games has a phone number listed as (919) 854-0070. Unfortunately, the first thing the automated voice says when you call this number is to refer to the customer support website for any inquiries about account help and refunds.
Am I Still Able To Get A Rumbleverse Refund?
All Rumbleverse players who have once purchased content for Rumbleverse should be entitled to a full refund. If you have not gotten a refund or only received a partial refund, contact Epic Games customer service at their website.
When Did Rumbleverse Go Offline?
Rumbleverse went offline on February 28th, 2023, with an announcement made the month prior. During this announcement, it was declared that the publisher would refund every paid player in full.
