Xbox Refunds: How To Get Money Back For Unwanted Games

Xbox has been Microsoft’s video game brand since 2001. The brand has sold hundreds of millions of units around the world, with its top 3 series being Halo, Gears of War, and Forza Motorsport.

If you’re looking to sell your Xbox systems, games, controllers, and other products, there are many ways you can do this. Let aRefund.com help you take back your payment without the need of Microsoft’s cooperation.

How Do I Get A Full Refund On Xbox Games And Consoles?

The only way you can get a full refund from Microsoft regarding Xbox games and consoles is by returning them to Microsoft themselves if they were bought from the Microsoft Store. Microsoft’s Refund Policy states that anything purchased from the store can be returned within 60 days of purchase. This includes any Xbox product if it hasn’t been opened or used.

Can I Return Xbox Games To Another Store?

If you’ve purchased Xbox games from another retailer, such as Amazon or Walmart, refer to those stores’ policies on if you can receive a refund. Microsoft isn’t responsible for reimbursing consumers on refunds from any retailer besides the Microsoft Store.

How Do I Get Refunded On A Digital Xbox Product?

Digital products such as downloadable games and add-ons can be returned and customers can be refunded under certain circumstances.

Here’s how to get a refund for a digital product:

1. Visit https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders.
2. Log into your account by clicking on the green “Sign In” button.
3. Browse your list of digital goods you purchased over recent months. If there are some items you can get a refund for, the “Request A Refund” button should be highlighted.
4. Click “Request a Refund”.
5. State the reason you want your refund.
6. Click “Confirm”.

Shortly afterwards, the content should be removed from your console.

If you’re unable to get a refund for the digital content, it can still be deleted manually from your console.

Terms For Getting An Xbox Digital Refund

Digital refunds are only accepted by Xbox if the product meets the following conditions:

• If you’ve owned the product for less than 14 days

• If you’ve used the content for less than 2 hours total

For instance, if you’ve purchased a game 8 days ago, and have only spent around 1 hour and 5 minutes playing the game, that game is still eligible for a digital refund. If you wish to play the game again following the refund, you will need to purchase it again.

Getting An Xbox Refund With aRefund.com In 4 Simple Steps

If Microsoft won’t give you a full refund on your console, game, or controller, let aRefund.com step in! We use unprecedented AI technology to build your case and send it to your bank for review.

Here’s how aRefund.com works:

1. Sign up for an account at aRefund.com.
2. Tell us what happened with you and Microsoft. Be as detailed as possible.
3. Confirm and let our AI wizard write up a professional letter to your bank along with a chargeback code for the best chance of getting refunded.
4. Wait until your bank makes a decision.

If your bank gives you a positive outcome, expect the funds to reach your bank account in around 3 to 5 business days. Microsoft is no way involved in this process or will step in to dispute it.

Can Xbox Still Give Me Money For Unwanted Consoles?

Xbox has a Trade-In & Recycling Program in which they can pay you for unwanted and used games, tablets, smartphones, and laptops. The products don’t have to be exclusively Xbox or Microsoft-branded, as they also accept tech products from other companies such as Sony. Here’s a list of used products that consumers can exchange for money:

• Xbox One
• Playstation 4
• Playstation Vita
• PSVR Headset
• Nintendo Switch
• Apple iPhone
• Samsung Galaxy Phone
• Google Pixel Phone
• Apple iPad
• Samsung Galaxy Tab Tablet
• Microsoft Surface Tablet
• Apple Laptop
• Dell Laptop
• Alienware Laptop
• Lenovo Laptop
• Google Chromebook

Do not expect the trade-in value to be robust for game consoles. If you own an Xbox One, the previous Xbox iteration following the Series S/X, the most Microsoft would be willing to pay for it is just $18.

If Microsoft can count on making money off of this used tech, it likely will be re-sold through third-party merchants online. Otherwise, the tech ends up being recycled.

As of now, the trade-in program does not accept video games or controllers.

Where Can I Contact Xbox?

Xbox Customer Support is available for all Xbox owners and members. Here are all the ways to reach out to an Xbox specialist:

Can I Get An Xbox Refund From The Microsoft Store On Used Products?

The Microsoft Store accepts refunds on products with a “used” or “pre-owned” condition. These products refer to used consoles, controllers, and accessories that cost less than the MSRP. The store states that they can only refund you for the discount price itself. If the refund window lapses, Xbox is willing to accept a used Xbox console as a trade-in product with their Trade-In & Recycle Program.

What Can I Do With Xbox Products I Can’t Refund?

The best thing you can do for consoles and games you can’t refund to Microsoft is to sell them second-hand. Websites like eBay and Poshmark allow you to sell used games and set any price on them you prefer. Your only concern is finding a buyer willing to pay that price.

Compared to Microsoft’s trade-in program, this is a more lucrative venture for owners who want to make money by parting with their Xbox games and systems.

aRefund.com Is The Ultimate Refunding Partner

aRefund.com can help you get refunds in spite of countless companies that make it difficult for you to reunite with your hard-earned money. From Chipotle to OKCupid, any transaction has a high chance of getting returned so long as we work closely with your bank.

Frequently Asked Questions (FAQs)

Can I Get An Xbox Refund For Xbox Game Pass?

Xbox states that you can easily cancel your Game Pass subscription, but a refund isn’t so easy. There is no procedure outlined on Xbox’s website to get a refund for a canceled subscription. But if the subscription was purchased with PayPal, you can open a dispute with the PayPal Resolution Center.

Can I Get A Refund On An Xbox Gift Card?

If the Xbox gift card was purchased online through Xbox’s website, app, or through an Xbox console with an internet connection, the gift card can be returned within 14 days of purchase. The card must not be redeemed, so do not enter the card’s code and redeem its funds. Visit the Refund Orders page for how to return the gift card. Physical cards are only purchased from third-party retail stores, so refer to the store’s refund policy on getting money back for a plastic card.

Can I Get An Xbox Refund On A Gift Card Purchased At GameStop?

If you purchased an Xbox gift card at your local GameStop store, return to the store to receive a refund, if applicable.

How Long Does It Take To Receive My Xbox Refund?

If you are getting a refund on an Xbox product using your bank account or credit card, it should take anywhere between 3 to 5 business days.

How Long Does It Take For Xbox To Respond To My Request?

If you opt to leave a message for Xbox customer service and expect them to email you back, it should take anywhere from 1 to 2 business days, depending on the volume of messages they receive at a given time.