How To Get A Refund From Starbucks

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The Easiest Way To Get Money Back From Starbucks

Starbucks is an international chain of coffee shops headquartered in Seattle, Washington. The first store opened in 1971 with just 1 location in the first 10 years. Starbucks had 165 locations by 1992 and 1,000 by 1996. The company currently has over 38,000 locations worldwide and makes over $35 billion in annual revenue.

Though if you’re looking for a refund for a Starbucks order, product, or gift card, where do you turn to? Fortunately, can help you out with finding answers and solutions to Starbucks refund inquiries and more.

Can You Get A Starbucks Refund?

Starbucks allows refunds on all food and drink orders. If you’re not happy with the quality of your coffee, beverage, or food item, Starbucks can either give you your money back or make you a new item.

For Starbucks goods that you purchased online or at a Starbucks location, Starbucks gives you 60 days to return the item and get a refund.

What Kinds Of Starbucks Products Are Eligible For A Refund?

Starbucks will allow you to return Starbucks goods at a Starbucks location to get your money back. To return the goods to a Starbucks location, you’ll need to provide the receipt or gift receipt included with the order.

Here are the items that are eligible for a refund at Starbucks:

  • Food and drink orders
  • Packaged coffee
  • K-Cup® Pods
  • Tea
  • Mugs
  • Cups
  • Tumblers
  • French presses
  • Pour over sets
  • Shopping bags*
  • Starbucks gift cards

* Shopping bag fees apply in select regions.

How Long Do I Have To Return A Starbucks Order?

While the company gives customers 60 days to request a refund on goods, there’s no timetable specified for orders like fresh coffee or food. This is often because if you’re not happy with an order, you can typically bring it to a staff member’s attention right then and there.

If you left the Starbucks location, a rule of thumb is to contact Starbucks customer service by the end of the day regarding your order. You won’t have to return to the Starbucks store, as you have Starbucks support available to arrange your refund or other type of compensation.

Sign Up For For Another Chance At A Refund

When corporations fail to follow their own rules, keeps them in check, giving you another opportunity to get a refund. We can contact your bank to inform them of a wrongful transaction, and they can approve a chargeback to undo your expense.

Here’s how’s 4-step process works:

  1. You tell us what happened with your Starbucks order.
  2. Our AI wizard takes your information and uses it to write up a professional letter for your bank.
  3. A chargeback code is added to the letter to improve the odds of getting your chargeback.
  4. The bank receives your letter and reviews it.

This is a very simple procedure which won’t involve Starbucks whatsoever. If approved, the bank will cancel the transaction on the company’s behalf, and it will require 3 to 5 business days for your funds to go back into your account.

How To Contact Starbucks

Starbucks customer service can be contacted in multiple different ways. Just visit this link to learn about the primary ways to contact the customer care team and see the hours of operation.

Here is a list of the methods of contact for Starbucks:

Method of ContactHow To Contact
Phone Call (800) 782-7282 (800-STARBUC)

Starbucks customer service is closed on New Year’s Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

How To Start A Live Chat On Starbucks

Finding the chat box on the Starbucks website can be very trivial, but thankfully, you won’t need to sign into an account to use it. Here’s how to get a hold of a Starbucks specialist through web chat:

  1. Visit
  2. Click on “Chat with us”.
  3. Type anything into the text box and press Enter.
  4. Avoid any of the suggestions that pop up. Click on the green “Didn’t find an answer? Chat with us” button.
  5. Follow the guide from the Starbucks Virtual Assistant.

After you provide all the necessary information, a human representative will join you on the same chat box momentarily. When you mention your order, provide the details on your receipt, such as the store number and the date of your visit.

Should I Accept Starbucks Store Credit?

If Starbucks isn’t able to offer you a refund, they might offer store credit instead. On one hand, you won’t get your money back from your order. So if you want to use that money elsewhere, Starbucks won’t be able or willing to oblige.

On the other hand, store credit goes towards the purchase of your next Starbucks purchase, so it’s like getting a free coffee order, granted that your new order doesn’t cost more than your original one.

Where Else To Get Coffee?

If corporate coffee chains and eateries aren’t your thing, here are other tips to look for a coffee store near you.

To seek out quality coffee shops near you, visit Tripadvisor. This site can be used to help rank local coffee shops in your area. For instance, you can see rankings for the best cafés in Oklahoma City. You can look at recent reviews for each shop,

You can also go on MapQuest or Google Maps to locate coffee shops around your area or on the route to school or work. Try the coffee there, and check to see that the store is clean, the community is healthy, the baristas are happy, and service is fast and efficient. If everything’s great, you can consider it your new go-to place for your coffee. If not, simply look elsewhere.

Get Your Money Back Stress-Free Using

Looking to get your money back? Download the smartphone app on Google Play Store or App Store today! Turn to for all your urgent refund matters. We help trigger refunds in spite of coffee companies, taxi services, electronics companies, and much more.

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Frequently Asked Questions (FAQs)

Can I Contact Starbucks On Social Media?

Starbucks is available to contact on X, Facebook, and Instagram. It’s not certain if they’re willing to accept customer inquiries, as they’re often using these accounts for marketing the company.

What Are Starbucks Customer Service Hours?

Starbucks customer support is available by phone from 5:00 AM to 8:00 PM PST. The company’s live chat is open from 4:00 AM to 10:00 PM PST. Both are available 7 days per week, excluding major holidays.

How Long Does It Take To Get A Starbucks Refund?

If approved of a refund from Starbucks, it typically takes 1 to 2 business days for your funds to return to your virtual wallet, credit card, or bank account. This is typically faster than most companies with refund policies.

Can I Get Refunds For Starbucks Gift Cards?

If you ordered a Starbucks gift card less than 60 days ago and it hasn’t been used, you can return it for a refund. Unused gift cards means that the card wasn’t scratched off to reveal its code, and no points have been spent on it.

Can I Redeem A Starbucks Card Balance For Cash?

According to the official website, dollar amounts on Starbucks Cards are non-refundable and can’t be exchanged for cash. Once you have money in your Starbucks card, it must be used towards the purchase of Starbucks orders or merchandise.