How To Get A Refund From Blizzard

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The No.1 Hack To Get Money Back From Blizzard

Blizzard Entertainment is the developer of many popular games including World of WarCraft, Diablo IV, and Overwatch 2. All these games can be inter-connected with Blizzard's proprietary network known as Battle.net, where players can unlock exclusive content and keep all their progression under one account.

Though if you’ve recently bought something from Blizzard, you’re probably wondering how you can get a refund. Let aRefund.com show you all about Blizzard refunds and Battle.net refunds and the options you can consider.

Does Blizzard Accept Refunds?

Blizzard accepts most refunds for purchases that take place in their own games, apps, and storefronts. The company will pay you back in full if you want to return digital content that you have not used or used for a very little amount of time, depending on the content in question. This applies to all active games in the Blizzard portfolio.

Blizzard’s Refund Policy In A Nutshell

Blizzard will refund players on games if they’ve played the game for less than 2 hours and you’ve purchased the content less than 14 days ago. This only applies to Blizzard’s own sites and apps, rather than third-party platforms like Steam or Xbox.

Blizzard will also refund players on other content such as:

  • Expansion packs
  • In-game items
  • Virtual currencies
  • Subscriptions
  • Gifted items
  • And pre-ordered content

For example, if you purchase a “Showdown in the Badlands” card pack for the game Hearthstone, it can be returned as long as you purchased the content in the past 14 days and didn’t open it to reveal its contents. Once you open or use the pack, the return will be void.

How To Contact Blizzard For A Refund

To start a refund request, visit the Battle.net support site. For an easier experience, log in to your Battle.net account. From the main menu, choose the “Payments” panel or select one of the games to start a refund. Follow the guide that will lead you to the contract form where you’ll initiate a request.

Refunds On Blizzard Gear And Merchandise

If you’ve purchased an item on https://gear.blizzard.com/, you can also request a refund on the item for a limited time.

Much like with Blizzard’s video game offerings, buyers have 14 days after the order date to request a refund and they will get it in full. Here’s how to request a refund on Blizzard merchandise:

  1. Visit Blizzard Gear’s Contact Us page.
  2. Scroll down the page until you see the “Returns/Refunds” bullet point and click on the “contact form” link.
  3. Enter your details and explain why you’re asking for a refund.
  4. Click “Submit”.

After you request your refund, Blizzard should email you with instructions on how to ship the item back. You’ll receive the funds back in the original payment method you’ve used on the transaction.

Can I Get A Battle.net Refund On Overwatch 2 Skins?

Blizzard doesn’t allow any content to be refunded that was redeemed with virtual currency. For instance, the game Overwatch 2 uses Overwatch Coins as the game’s virtual currency, where you can use this currency to purchase in-game content rather than use real money.

You can certainly request a refund on virtual currency that you’ve purchased, but you can’t request a refund on any item you’ve bought using the currency, like a skin (outfit) for Soldier: 76. The skin would be yours to keep and it can’t be exchanged for real money or Overwatch Coins.

aRefund.com Refunds In 5 Steps

If Blizzard isn’t willing to refund you, you can always try aRefund.com. We won’t need to contact Blizzard for your refund, but rather your bank, who would put the funds you’ve spent back in your account! Here’s how to use aRefund.com for your Battle.net refund request:

  1. Register your account on aRefund.com or with the aRefund.com mobile app.
  2. Tell us your situation. Tell us in detail what happened and why you deserve a Blizzard refund.
  3. Submit your complaint and have our AI bot turn your story into a letter, along with the most appropriate reason code to make the refund possible.
  4. Wait and have us mail the letter to your bank for review.
  5. If approved, your bank will send you an email about your upcoming chargeback.

Simple! If the bank goes through with your chargeback, expect up to 5 business days to see the funds return to your account.

Blizzard Controversies

In light of the Hong Kong Democracy protests of 2019, a professional Hearthstone player Chung Mg “Blitzchung” Wai was suspended by the company after saying “Liberate Hong Kong, revolution of our time.” after a match during a live broadcast of the 2019 Hearthstone Grandmasters Tournament. Wai was suspended for one year, and the move also led to a forfeiture of his prize money from the event and the firings of the broadcasters who interviewed him.

On July 20, 2021, the California Department of Fair Employment and Housing (DFEH) served Activision Blizzard a lawsuit suggesting employee discrimination, sexual harassment, and retaliation.

In October 2022, a bug caused Overwatch 2 players to unintentionally buy content they didn’t want. While the bug was later resolved, Blizzard declined to issue refunds or comment on the matter.

In January 2023, it was reported that Blizzard had implemented a “staff ranking system”. This system involves ranking employees based on performance and labeling the bottom 5% of employees as “problematic”, even if the team as a whole doesn’t experience any problems.

How To Request A Blizzard Refund From A Third-Party Retailer

If you bought Blizzard content from another website or for a video game console, there’s a different way which you can ask for a refund. Follow our chart for how to ask for a refund based on the platform you play on:

PlatformCustomer Support Link
Google Play Storehttps://support.google.com/googleplay/workflow/9813244?hl=en
Mac / App Storehttps://support.apple.com/
Microsoft Xboxhttps://support.xbox.com/en-US/
Nintendo Switchhttps://en-americas-support.nintendo.com/
Sony Playstationhttps://www.playstation.com/en-us/support/
Steamhttps://help.steampowered.com/en/

How Long Does A Battle.net Refund Take?

After you’re approved of your Blizzard refund, it should take anywhere between 3 to 10 business days for the funds to return back to your account. The funds will return to the payment method you used to buy the content in the first place.

aRefund.com Is Your Go-To Refund Option

aRefund.com is available on your web browser and mobile device via the Google Play Store or App store. Using aRefund.com is so easy and doesn’t involve a lengthy customer service wait that you would otherwise experience with Blizzard!

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Frequently Asked Questions (FAQs)

How Do I Get Overwatch League Gear From Fanatics Refunded?

Blizzard and Fanatics ceased partnership at the end of the 2020 Overwatch League season. Any Overwatch League items still remaining on the Fanatics storefront are put on clearance and all sales are final. While other items can be returned for a refund at Fanatics, the company is looking to get rid of anything associated with Blizzard and Overwatch.

How Do I Issue A Blizzard Refund By Phone?

Blizzard’s customer service phone number is 877-566-3886. After dialing, ask to speak to a representative, and you’ll be in line to talk to a Blizzard specialist.

Can I Get A Refund On World of Warcraft Subscriptions?

Blizzard’s website states that you can get a refund on a World of Warcraft (WoW) subscription for the current billing cycle. If you request a refund within 14 days of payment, you’re eligible for a refund. Though there’s no other details, we assume that the refund applies to players that never started the game during this time frame. Players that are ineligible to get a WoW refund include those currently suspended or banned from playing the game.

How Do I Get A Diablo IV Refund On PS5?

To refund any game on PS5, contact Playstation’s customer service department.

What Happens To My Battle.net Content After I Refund?

After a successful chargeback, Blizzard will remove the content from your game or the game from your collection. Click this link for further details.