How To Get A Refund From ClickBank

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The NO.1 Hack To Get Money Back From ClickBank

ClickBank is an eCommerce platform that provides products and services for business owners, affiliate sellers, and customers. In an industry in which Amazon Associates and Walmart Affiliates exist, Clickbank has certainly stood its ground for over 25 years.

Though if you’re having second thoughts about a Clickbank product or subscription, what are the options for a refund? Let us at show you the ins and outs of the company’s refund policy.

Can I Get A ClickBank Refund?

According to the company website, ClickBank is open to granting refunds for its clients. ClickBank can decide to offer the client either a whole or partial refund that goes straight back to the buyer’s payment method. ClickBank will allow refunds on the following items:

  • ClickBank Products
  • Seller Products
  • Product Subscriptions

It’s within ClickBank’s rights to grant less-than-full refunds on digital products, however. As digital products can be used and give benefits to clients that can’t be taken back, the chances of getting a full refund are slim in these instances.

It’s also worth noting that sellers on ClickBank have their own refund policies, and if it comes to asking a seller for a refund, you must adhere to these terms.

ClickBank Refunds Explained

ClickBank states that clients that contact ClickBank customer service and ask for a return will get it, with the most appropriate refund terms.

There is a catch to this, however. If it’s been over 60 days since you’ve bought the product, you’ll get redirected to the seller for a return request. This is likely due to the seller receiving the funds you used to buy the product by now. If you request your return within the 60 days since your purchase, you’ll have an easier time getting a refund without having to contact the seller.

The money used for the product or subscription will go back to the original payment method.

Getting Refund Assistance From

If ClickBank denies you a refund, you have another chance at getting your cash bank with! Rather than contacting ClickBank, we’ll write a letter to your bank to give you a strong case at initiating a chargeback.

Here’s how’s cash-back process works:

  1. Create your account with our website or mobile app.
  2. Tell us your experience with your ClickBank product and why you’d like a refund for it.
  3. We’ll draft a professional letter with our AI wizard and include a crucial chargeback code needed for the refund to happen.
  4. Your bank will receive our letter and will review your case accordingly.

You can submit your case in just 10 minutes and we’ll do all the heavy lifting from there. Your bank should email you on their decision a few days after we send them your letter.

How Do I Contact ClickBank?

ClickBank’s customer service website is — A questionable decision to give the customer support its own domain name like its a brand.

You can request your refund in 1 of 3 ways:

  1. Through your order history
  2. With the on-site chat log
  3. Over the phone

From there, you can either proceed to chat with a ClickBank representative or call the company and speak with a specialist one-on-one.

This website also allows you to manage your orders or support tickets, so you don’t need to talk to a specialist if you just want to request a refund on your own.

ClickBank’s Contact Information

ClickBank’s customer support team is available from 6:00 AM to 8:00 PM GMT. Barring holidays, they’re available for taking calls 7 days per week.

US clients can call 1-800-390-6035. Clients that reside elsewhere can call +1-208-345-4245.

To chat with ClickBank online, visit and log into your account. After logging in, you should have the option to start a chat session with the next available specialist.

How To Request A ClickBank Refund Without A Representative

ClickBank has instructions for how to request a refund on the CLKBANK website. Here’s what you need to do:

  1. Log in to with your ClickBank profile.
  2. Enter your email address and order number in the “Order Lookup” form and click the “Look Up My Order” button.
  3. Find your order on the next page and click the “Request Refund” button.
  4. Click on the second “Request Refund” button.
  5. Choose the reason why you want your refund.
  6. Click on the “Send” button to confirm your refund.

If there’s no option to request a refund, that means it’s been over 60 days since you purchased the product.

How Long Does It Take To Get A ClickBank Refund?

If you leave a support ticket, you’ll get a response from ClickBank that documents your ticket details. It will take up to 3 days for you to get another email that states your refund is being processed, then up to another 3 days for the funds to reappear in your bank account or credit card.

If you called or chatted with ClickBank instead, it may take a shorter amount of time to receive your refund, since you’d have your needs addressed sooner than it does to leave a ticket.

What Are Some Disadvantages Of Using ClickBank?

If you need additional reasons to move on from ClickBank, here are some notable things to learn about the eCommerce platform:

Blocked LinksClickBank links are often recognized as spam by pop-up blockers, often discouraging consumers from proceeding onwards.
Not Ideal For Big BusinessesClickBank has a tough time attracting and retaining businesses on the platform, as many businesses claim to grow after moving on from ClickBank. The company tends to be more beneficial for dropshipping businesses.
No Communication Between Buyers And SellersClickBank customers can’t contact sellers if they have questions or want to start returns. This is all done with ClickBank as the middleman. Only after 60 days from the purchase date are buyers allowed to reach the seller.

Is ClickBank A Reputable Business Or A Scam?

In a decision that should alarm some business owners, ClickBank will charge accounts that are dormant and fail to sell a single item over the course of a year. That’s often a cause for concern for entrepreneurs that are looking for an eCommerce platform.

While it’s true that ClickBank has attracted many dropshipping vendors and items that you’d find on TEMU or AliExpress, there are many entrepreneurs that use and benefit from ClickBank when they’re looking to avoid Amazon or Walmart’s affiliate programs.

ClickBank isn’t a one-size-fits-all affiliate, and depending on a business’s products, the target market, and the resources being used, some businesses will perform better than others.

Make Your Go-To Source For Refunds can help you request refunds on subscriptions, food orders, and everything in between! You can request a refund with us anywhere at any time you need help.

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Frequently Asked Questions (FAQs)

Can I Appeal ClickBank Charges For No Sales Or Earnings?

There is no indication on ClickBank’s website that you can appeal or request a refund on Clickbank's dormant account fees for lack of sales and activity.

What Is ClickBanks Customer Service Number?

ClickBank clients can call 1-800-390-6035 to speak to a specialist. The company’s service hours are from 6:00 AM to 8:00 PM GMT any day of the week.

Can I Get A Refund On ClickBank Subscriptions?

Clickbank allows clients to get refunds on ClickBank subscriptions. However, it’s more than likely that you’ll receive a partial refund rather than a whole refund depending on the subscription's benefits.

How Do I Check The Status Of A ClickBank Refund?

If you havn't gotten an email back from ClickBank about a refund, you can visit and check your order status. Fill in the Order Lookup form with your email address and order number and click “Look Up My Order”.

Can I Still Get Refunds After Closing My ClickBank Account?

If you close your ClickBank account, you can still get access to ClickBank’s customer service. Visit to speak with a representative or request a refund, even after you have deactivated your account. If you close your account before you can cancel a subscription, you’ll need to use the customer service site to update your payment information.